Shake Shack · 5 hours ago
Commercialization Manager
New York, NY
Full-time
Hybrid
Mid Level
$122K/yr - $160K/yr
4+ years expShake Shack is a fast-growing hospitality brand committed to crafting unforgettable experiences for guests. The Commercialization Manager will lead product development and optimization projects, collaborating with cross-functional teams and suppliers to ensure that products meet all technical and operational requirements.
Hospitality
Responsibilities
Lead end-to-end commercialization projects for new products, line extensions, and reformulations
Act as the primary project manager for commercialization timelines, deliverables, and cross-functional alignment
Collaborate with external manufacturing partners and suppliers to develop and validate formulations, ensuring product parity to internal specifications and benchmarks
Identify and execute opportunities for cost optimization, ingredient substitution, or packaging improvements without compromising quality or customer expectations
Ensure supply continuity through proactive engagement with suppliers on capacity planning, scale-up readiness, and risk mitigation strategies
Coordinate and lead plant trials, first productions, and technical hand-offs between R&D, FSQA, and operations
Maintain accurate documentation, including BOMs, product specifications, project trackers, and post-launch evaluations
Monitor and report on key metrics such as time to market, cost savings, and supply reliability
Support continuous improvement of commercialization processes and stage-gate discipline
Qualification
Required
Bachelor's Degree - required
Food Science or Food Technology
4-6 years of work experience
Strong attention to detail and ability to follow structured procedures
Effective written and verbal communication skills
Ability to multi-task and prioritize workload with guidance
Willingness to learn and adapt in a dynamic environment
Lifting/pushing objects weighing over 40 lbs
Basic keyboarding or other repetitive motions
Preferred
2-4 years food product development in chain restaurant or manufacturing setting preferred
Benefits
Weekly Pay and Performance bonuses
Shake Shack Meal Discounts
Exclusive corporate discounts for travel, electronics, wellness, leisure activities and more
Medical, Dental, and Vision Insurance
Employer Paid Life and Disability Insurance
401k Plan with Company Match
Paid Time Off
Paid Parental Leave
Access to Employee Assistance Program on Day 1
Pre-Tax Commuter and Parking Benefits
Flexible Spending and Dependent Care Accounts
Development and Growth Opportunities
Company
Shake Shack
Shake Shack sprouted from a hot dog cart in Madison Square Park (NYC) to support the Madison Square Park Conservancy’s first art installation.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Katherine Fogertey
Chief Financial Officer
Allison Zacher
Senior People Practices Partner
Recent News
Business Journals
2024-05-08
2024-05-05
2024-05-04
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