SpaceX · 11 hours ago
Sr. Business Analyst (Starlink Enterprise)
Bastrop, TX
Full-time
Onsite
Senior Level
5+ years expSpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. The Sr. Business Analyst for Starlink Enterprise will analyze data about enterprise customers and provide recommendations to enhance customer experience and improve internal operations.
AerospaceManufacturingSpace Travel
No H1B
U.S. Citizen Only
Responsibilities
Conduct analyses (SQL queries, other methods) that identify issues and opportunities impacting our customers, including actionable recommendations that quantifiably change outcomes
Define and develop department-level metrics and associated dashboards that quantify the health of our customer accounts and influence change
Integrate with all levels of the business to understand current workflows and identify systematic gaps
Develop automation that accelerate revenue, mitigates business risk or creates efficiencies within Starlink Business Operations and across teams
Own data integrity, tool maintenance, and reporting quality
Train internal users, external technical teams, and leaders on dashboard, API, and tool usage; assist in troubleshooting
Improve data capture for future account management use cases, identifying front-end requirements and collaborating with software development teams on table structure
Support new market launch, continuous improvement, and cross-functional strategic initiatives
Qualification
Required
Bachelor's degree
5+ years of professional experience in reporting and analytics within customer operations, manufacturing, quality, human resources, purchasing, operations, cost accounting, supply chain management, or consulting
3+ years of professional experience building required datasets to create and manage dashboards using data visualization tools (e.g. Tableau, Power BI, Looker)
3+ years of professional experience in at least one analytics language (e.g. Python, R)
1+ years of experience leading projects
Preferred
Bachelor's degree in business, supply chain, management information systems, computer science, engineering, or economics discipline
Advanced SQL proficiency (i.e. advanced joins, views/table distinctions, and basic query optimizations)
Advanced understanding of database structures, query optimizations, ETL development
Experience automating analytics tasks (i.e. intermediate coding skills (VBA, Python, C#, etc.)
Start-up, consulting, or other demonstrated experience in high-growth, fast-paced, rapidly changing environment
Strong project management and self-directed prioritization skills
Exceptional ability to communicate technical concepts to non-technical audiences at all organizational levels
Ability to develop and maintain strong relationships across disciplines and with multiple levels of management
Experience working with customer operations teams and tools (e.g. ticketing, account management, communications tools)
Company
SpaceX
SpaceX is an aviation and aerospace company that designs, manufactures, and launches rockets and spacecraft.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$11.78BKey Investors
Korea Investment PartnersIntesa SanpaoloAndreessen Horowitz
2025-12-12Secondary Market
2025-09-10Secondary Market
2025-08-13Secondary Market· $10M
Leadership Team
Bret Johnsen
CFO
Charles Kuehmann
VP Materials Engineering
Recent News
Benzinga.com
2026-01-22
2026-01-22
PCMag Australia
2026-01-22
Company data provided by crunchbase