Onward Reserve · 19 hours ago
Facilities Operations Manager
Atlanta, GA
Full-time
Onsite
Mid, Senior Level
3+ years expOnward Reserve is a premium men's lifestyle apparel brand founded in 2012, focused on creating unforgettable customer experiences. They are seeking a hands-on Facilities Operations Manager to oversee the reliability, safety, and efficiency of their campus and retail locations, ensuring smooth operations and exceptional customer service.
Apparel & Fashion
Responsibilities
Oversee day-to-day facility operations, including preventive and reactive maintenance for building systems (HVAC, electrical, plumbing, lighting, fire safety, doors/docks, and warehouse-specific equipment) across Onward Reserve’s campus
Perform hands-on repairs and maintenance for routine, minor or emergency issues across campus and retail sites
Develop, implement and maintain standardized preventative maintenance checklists, schedules and inspection protocols across all sites to ensure consistency, reduce reactive issues, and extend asset life
Coordinate and manage external vendors/contractors for complex repairs, routine services, inspections, cleaning, pest control, warehouse supplies, waste management, and retail-specific needs (e.g. signage, store supplies & fixtures, etc.); obtain multiple quotes, evaluate options, and ensure work meets quality, timeline and budget expectations
Plan and execute routine maintenance schedules, emergency repairs, minor capital improvements, and seasonal preparations to minimize disruptions to warehousing/distribution and retail sales
Monitor and track facility-related expenses across campus and retail sites, manage budgets for maintenance/utilities/vendors, and proactively recommend cost-saving measures or efficiency improvements
Respond to and resolve any internal facility requests from departments, warehouse teams, and retail store managers (e.g., space needs, equipment issues, or setup for operations) with timely, effective solutions
Qualification
Required
3–7+ years of hands-on experience in facilities management, building maintenance, or operations—ideally in warehousing, distribution, manufacturing, or multi-building environments (equivalent combinations of education and experience considered)
Strong working knowledge of commercial building systems, including HVAC, electrical, plumbing, fire/life safety, and warehouse features (loading docks, overhead doors, racking systems, etc.)
Strong practical skills as an in-house handyman/technician: proficient in basic trades, general troubleshooting and warehouse/retail equipment fixes
Proven ability to manage vendors, contractors, and budgets effectively while prioritizing cost control and reliability
Experience developing and enforcing preventative maintenance programs, checklists and SOPs for distributed locations
Supervisory experience leading maintenance, custodial, or trades teams (or coordinating external resources to achieve the same results)
Solid problem-solving skills with the ability to respond to emergencies, troubleshoot issues quickly, and minimize operational disruptions
Proficiency with basic facility management tools/software (e.g., work order systems, spreadsheets for tracking budgets/maintenance schedules)
Valid driver's license and ability to move about the campus, including occasional lifting/carrying up to 50 lbs, climbing ladders, and working in varied conditions (e.g., warehouse environments)
Alignment with Onward Reserve core values and demonstrated ability to Get it, Want it, and Capacity to do it in a fast-paced, results-oriented environment
Preferred
Associate's or Bachelor's degree in facilities management, engineering, business, or related field; certifications like Certified Facility Manager (CFM) or equivalent
Benefits
Competitive salary
Strong list of company benefits
Company
Onward Reserve
The Origin of the Onward Reserve Brand began during one of these authentic memories.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Abigail Linton
Chief Strategy Officer (CSO)
Ben Davidson
NIL and Partnerships Specialist
Recent News
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