The Wonderful Company · 16 hours ago
Customer Service Representative, Bilingual Spanish
Paragould, AR, USA
Full-time
Hybrid
Entry Level
1+ years expThe Wonderful Company is a successful, fast-growing privately held company that provides innovative marketing and technology in the floral industry. They are seeking a Bilingual Spanish Customer Service Representative to act as the frontline contact for member florists, assisting with calls related to orders and customer requests.
AgricultureFood and Beverage
Responsibilities
Take customer service-related calls from our member florists including billing calls and confirming floral orders for their shop
Assist our member florists with their questions, requests, product purchases, and problems
Incoming calls may include, but are not limited to the following: Flower Orders, Product Orders, Directory Orders and Changes, Credit Card Product and Equipment Orders, Credit Card Equipment Troubleshooting, Customer monthly statements, Web Hosting, Additional duties as needed
Qualification
Required
High School Diploma or equivalent is required
Fluent in English and Spanish
Strong written and oral communication skills
Ability to make decision with little direction
Strong attention to detail
1-2 years Customer Service/Call Center experience
Basic math skills
Ability to speak clearly in a well-modulated voice using good diction
Typing 25 WPM/ net minimum
Knowledgeable in basic computer skills
Benefits
Access to top-notch medical coverage comprehensive vision and dental plans, and a 401k with match eligibility to secure your financial future
24/7 online physician consultations
Virtual mental health resources
Life coaching
Engaging employee community groups
Cash rewards for healthy habits and fitness reimbursements
Library of on-demand fitness videos
Career Advancement Opportunities: Unlock your potential with clear paths for career progression and internal mobility across our diverse family of brands and business units.
Focused Learning and Development: Grow as a leader with our dedicated Learning and Organizational Development department, offering extensive resources like People Manager and leadership training, webinars, and eLearning courses.
Empowering Mentorship Program: Connect with colleagues through our company-wide mentorship program to share goals, overcome challenges, and drive your career forward.
Continuous Improvement Training: Participate in training that empowers all employees to learn and implement concepts that drive significant, positive change in the workplace.
Building a Healthy Society: We focus on improving the social determinants of a healthy society-quality education and medical care, economic mobility, and a healthy environment-to help build thriving communities.
Giving Back to the Community: Make a difference with Wonderful Giving, allowing you to allocate company-provided funds to up to three charities of your choice, and join Wonderful Neighbor to contribute to group service projects within our local communities.
Company
The Wonderful Company
The Wonderful Company grow, harvest, bottle, package, and market a diverse range of healthy products,
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
J
Jordan Weiss
Executive Vice President and Chief Tax Officer
Amy Snow
Chief Research Officer & Chief of Staff
Recent News
MarketsandMarkets Research Pvt. Ltd.
2025-10-29
2025-10-23
Company data provided by crunchbase