Ashley, Southeastern VA · 3 hours ago
Retail Office Associate
Newport News, VA
Part-time
Onsite
New Grad, Entry LevelAshley is a company located in Southeastern VA, and they are seeking a Retail Office Associate to process customer-financed contracts and maintain accurate records. The role involves assisting customers with their inquiries and ensuring a high level of satisfaction.
Furniture
Responsibilities
Greet and assist guests in a professional, welcoming manner
Open and manage new guest accounts; explain products and services
Process customer transactions in person and over the phone
Follow up with customers regarding their financed accounts
Resolve concerns, answer questions, and direct inquiries appropriately
Maintain accurate customer records and process payments
Collaborate with team members to ensure customer satisfaction
Qualification
Required
Strong phone etiquette and active listening skills
Proficiency in Microsoft Word, Excel, and PowerPoint
Ability to multi-task, stay organized, and work with urgency
Confident problem-solving and interpersonal communication skills
A high school diploma or GED
Preferred
Previous experience in customer service (retail or call center preferred)
Benefits
Medical
Dental
Vision
Life
Short term & Long term Disability
PTO & Sick Days
Employee Discount
Employee Assistance Program
401k
Company
Ashley, Southeastern VA
The Ashley store in Southeastern Virginia is located in Chesapeake, Virginia Beach and Newport News.
Founded in 2010Chesapeake, VA, US
51-200 employees
H1B Sponsorship
Ashley, Southeastern VA has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2022 (4)
2021 (8)
2020 (2)
Funding
Current Stage
Growth StageCompany data provided by crunchbase