UMB Bank · 12 hours ago
Supervisor, Operations Analysis
Kansas City MO
Full-time
Hybrid
Mid Level
$58K/yr - $124K/yr
3+ years expUMB Bank is seeking a Supervisor within the Operations Analysis team to lead a group of Operations Analysts. The role involves creating and organizing procedural documentation, enhancing operational effectiveness, and ensuring compliance with regulations.
BankingFinanceFinancial Services
No H1B
Responsibilities
Supervise a team of Operation Analysts, maintaining performance reviews and provide coaching as needed
Partner with operations teams to learn multiple tasks and functions as part of documenting and review for controls and regulation compliance
Evaluates internal processes and identifies opportunities for improvements
Gathers data for key performance indicators for functions being reviewed, evaluates current state, and proposes future state goals and objectives
Provide ongoing analysis of operations risk, performance, identify efficiency opportunities, apply proper hypothesis testing, and make insightful recommendations
Standardize reporting and create dashboards with emphasis on efficiency, effectiveness, and business impact. Deliver ongoing operational key performance metrics; create automated and ad-hoc custom reports to analyze productivity
Assist management as key knowledge resource
Lead collaboration with business units to establish priorities for resolution of multiple system problems and issues
Qualification
Required
Bachelor's degree or equivalent and at least 3 years of process analysis and modeling experience OR equivalent combination of education and work experience
Two years of banking operations experience
Excellent analytical and quantitative skills and able to generate insights from data and translate into actionable changes
Advanced Microsoft Excel experience
SharePoint experience
Exceptional organizational skills and pays keen attention to detail
Strong ability to write, present, share ideas and articulate concepts
Strong problem-solving skills to make decisions based on limited precedents or guidelines
Preferred
At least 5 years of banking experience
Knowledge of workflow technology and/or FileNet
At least 2 years of people management experience
Benefits
Paid Time Off
401(k) matching program
Annual incentive pay
Paid holidays
A comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage
Health savings
Flexible spending
Dependent care accounts
Adoption assistance
An employee assistance program
Fitness reimbursement
Tuition reimbursement
An associate wellbeing program
An associate emergency fund
Various associate banking benefits
Company
UMB Bank
UMB Financial Corporation is a commercial bank that offers various financial services.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$606.13M2025-05-29Post Ipo Equity· $294.53M
2024-04-29Post Ipo Equity· $201.6M
2022-09-23Post Ipo Debt· $110M
Leadership Team
Brian Hutchin
Executive Vice President, Director of Healthcare Services at UMB, Institutional Banking Division
Phillip Mason
President of Institutional Banking
Recent News
Life Insurance International
2026-01-15
2026-01-09
Company data provided by crunchbase