Orlando Utilities Commission (OUC - The Reliable One) · 12 hours ago
Manager of New Products & Solutions
Orlando, FL
Full-time
Onsite
Mid, Senior Level
$120K/yr - $150K/yr
5+ years expOrlando Utilities Commission (OUC - The Reliable One) is seeking a Manager of New Products & Solutions to lead their Marketing & New Products division. This role involves managing a portfolio of customer-facing products and services, driving growth and customer satisfaction through innovative solutions.
GovernmentWater
Responsibilities
Evaluate, prioritize, and integrate new products, services, and programs
Manage products and services through various life cycle phases, including market research, competitive analysis, requirement gathering, pricing, positioning, business planning, partner identification, and product launch
Collaborate with key stakeholders to define, prioritize, develop, and manage product roadmaps and growth initiatives
Provide realistic revenue projections, projecting internal and external impacts of new offerings
Develop business plans with goals, objectives, methods, quantifiable outcomes, and timelines to achieve program financial and market viability
Identify and evaluate new product development opportunities, including existing program enhancements and extensions
Evaluate implemented products and services continuously and make performance-based recommendations
Research, select, and manage vendors for implementations and integrations
Communicate roadmap plans, progress, and outcomes to stakeholders to seek feedback and achieve acceptance and buy-in
Build strong relationships with internal and external partners to pilot, scale, and implement solutions
Manage operational implementation plans and engage necessary partners for successful execution
Provide post-deployment support for products, services, and programs
Track key metrics and report on success, including financial and adoption data
Collaborate with market research team to develop a consumer-informed, relevant product pipeline
Manage operations of New Products and Solutions, providing consistent reports to management, developing annual budgets, ensuring operations remain within authorized budgets
Lead staff to accomplish departmental strategic goals, including coaching, development, and performance evaluation
Communicate and align strategies and goals for the business unit
Evaluate and align talent with business needs and mitigate talent risks
Support an effective leadership team and cross-business unit work groups, fostering a culture of respect and learning
Establish and act on performance metrics for teams and individuals, communicating expectations and addressing issues with employees and leadership as appropriate
Manage selection and promotion procedures for open positions within the business unit
Practice Continuous Improvement, assessing program competitiveness and staying updated on industry trends and market research techniques
Perform other duties as assigned
Qualification
Required
Bachelor's degree in Marketing, Business Administration, Product Development, Engineering or a related field from an accredited college or university
Minimum of five (5) years of experience in product development, program management or similar
Minimum three (3) years of formal supervisory/management experience
Proven experience launching customer-facing products or services to market
Strong written, verbal, and interpersonal communication skills
Strong organizational skills and attention to detail
Strong analytical skills
Ability to create complex project plans with dependencies and multiple stakeholders
Ability to communicate goals and gain collaboration
Ability to use advanced features of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, etc.), and project management software
Ability to lead, coach, develop, and evaluate others
Ability to manage multiple projects from inception to implementation
Ability to make arithmetic computations using whole numbers, fractions and decimals, and compute rates, ratios and percentages
Ability to use standard office equipment (telephone, computer, copier, etc.)
Preferred
Master's in Business Administration
Utility industry experience
Benefits
Competitive compensation
Low-cost medical, dental, and vision benefits and paid life insurance premiums with no probationary period.
Retirement benefits include a cash balance account with employer matching along with a health reimbursement account
Paid vacation, holidays, and sick time
Paid parental leave
Educational and Professional assistance programs; Paid Memberships in Professional Associations
Access to workout facilities at each location
Paid Conference and Training Opportunities
Free downtown parking
Hybrid work schedule (3 days in office to include (Tuesdays and Thursdays) & 2 days remote)
Company
Orlando Utilities Commission (OUC - The Reliable One)
The Orlando Utilities Commission (OUC - The Reliable One) is a municipally-owned public utility providing electric and water services to the citizens of Orlando, Florida, St.
1001-5000 employees
H1B Sponsorship
Orlando Utilities Commission (OUC - The Reliable One) has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
2023 (1)
2022 (1)
2021 (1)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
LaTisha J Thompson
Chief Employee Experience Officer
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