Texas Instruments · 8 hours ago
Enterprise Quality Account Manager
Dallas, TX
Full-time
Onsite
Senior Level, Lead/Staff
8+ years expTexas Instruments is looking for an energetic, problem-solving minded engineer to provide quality-assurance support to customers and production operations. The Quality Account Manager will manage global Data Center key accounts and drive quality improvement efforts while ensuring product quality and customer satisfaction.
ComputerDSPSemiconductor
Responsibilities
Own a Worldwide Data Center Key Account and improve the customer’s scorecard by:
Develop Quality strategy, requirements, and qualification plans with Data Center customers that can be executed by TI product teams
Position TI Quality as a competitive advantage for business growth in the Enterprise market
Actively manage the customer expectations
Complement Sales Account Team and global account strategy
Closely collaborate with WW Field Quality Engineering teams
Conduct data analysis proactively
Prioritize and communicate TI Values & Culture and reflect them in front of customers
Drive regular remote and onsite customer quality meetings
Drive regular meetings to review qualification specification between customers and TI product teams
Drive regular reviews of account specific product quality performance and report to senior level leadership
Resolve major disconnects in expectations between TI and the customer
Resolve top offending quality topics which drive the quality perception at the customer
Be the first escalation path for customer on quality matters
Review and drive customer quality agreements
Work together with the Quality Solutions team to resolve general complaints about quality collaterals like PCN, Qual and release documents
Navigate the customer’s audit strategy through TI
Qualification
Required
Bachelor's degree in Electrical Engineering, Computer Engineering, Mechanical Engineering, Chemical Engineering, Industrial Engineering, or related engineering degree
8 years of related Quality or Semiconductor experience
Preferred
Experience in leading teams
Multiple years of experience in a customer facing role
Technical knowledge of semiconductor manufacturing and products
High sense of ownership, proactiveness and problem-solving attitude
Excellent communication and customer interaction skills
Excellent project management skills – able to balance priorities efficiently on a global scale
Strong analytical mindset (data analysis)
Structured and independent work style and comfortable of making decisions under pressure
Willingness to travel frequently
Benefits
Competitive pay and benefits designed to help you and your family live your best life
Company
Texas Instruments
Texas Instruments is a global semiconductor company that manufactures, designs, tests, and sells embedded and analog processing chips.
10001+ employees
H1B Sponsorship
Texas Instruments has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (189)
2024 (184)
2023 (148)
2022 (222)
2021 (165)
2020 (179)
Funding
Current Stage
Public CompanyTotal Funding
$13.61BKey Investors
U.S. Department of Commerce
2025-05-20Post Ipo Debt· $1.2B
2024-12-20Grant· $1.61B
2024-05-28Post Ipo Equity· $2.5B
Leadership Team
Richard Templeton
President and Chief Executive Officer
Krunali Patel
Senior vice president and chief information officer
Recent News
2026-01-20
Company data provided by crunchbase