Abby Care · 13 hours ago
Program Operations Manager
Nashville
Full-time
Onsite
Mid Level
$60K/yr - $80K/yr
3+ years expAbby Care is a company focused on making family caregiving possible by training and employing family caregivers. The Program Operations Manager will oversee on-the-ground operations at their caregiving hub, supporting caregiver training, clinical processes, and community engagement while ensuring compliance and efficiency across teams.
Child CareHealth CareHome Health Care
Responsibilities
Manage Day-to-Day Site Operations – Oversee physical site logistics, supply ordering, scheduling, and facility/vendor coordination
Support Training & Onboarding – Facilitate family orientation, training attendance, scheduling changes, and compliance tracking
Assist with Clinical & Care Operations – Help with audits, documentation review, inventory, and caregiver onboarding/offboarding
Streamline Operational Processes – Analyze data, support CRM accuracy, improve SOPs, and lead projects to improve workflows
Engage with Families & Community – Respond to family inquiries, manage events, and coordinate with partners and community orgs
Collaborate Cross-Functionally – Support expansion, outreach, billing, and regulatory efforts in partnership with multiple teams
Qualification
Required
3+ years of experience in operations or program management
Bachelor's degree in business, healthcare admin, or related field
Highly organized, resourceful, and detail-oriented
Experience with Google Suite, CRMs (e.g., Salesforce), and data tracking
Data and analytics experience
Comfortable working full-time, onsite
Preferred
Bilingual in Spanish is a plus
Benefits
Competitive compensation packages that reflect the value you bring. We reward our team for the impact of their work – full-time employees are eligible for an annual company performance bonus.
Comprehensive health coverage that works for you. We cover 90% of your premiums and 70% for your dependents, with multiple PPO plan options to choose from for medical, vision, dental, life, and short-term disability.
Generous paid time off. We provide policies that allow you to recharge along with 10 paid company holidays.
Team bonding. We love bringing our teams together. As a full-time employee, you’ll get to connect, collaborate, and have fun through team activities and our annual company retreat.
Financial savings benefits to support your future. We support your financial well-being with HSA contributions, optional FSA and commuter benefits, and full coverage of all 401(k) account fees (employer match not currently offered).
Paid parental leave to support your growing family. We provide paid leave, so you can focus on bonding and adjusting to life as your family grows.
Company
Abby Care
Making family care possible. At Abby Care, we are tackling one of the most important and unsolved challenges of our time: family caregiving.
51-200 employees
Funding
Current Stage
Growth StageRecent News
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