Systems Training and User Support Senior Consultant jobs in United States
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Guidehouse · 19 hours ago

Systems Training and User Support Senior Consultant

Guidehouse is a management consulting firm seeking a Systems Training and User Support Senior Consultant to support a global IT system implementation at the Department of State. The role involves creating training materials, conducting user training sessions, and providing troubleshooting assistance during and after the system deployment.

AdviceConsultingManagement Consulting
badNo H1BnoteSecurity Clearance RequirednoteU.S. Citizen Onlynote

Responsibilities

Creating training materials to include manuals, presentations, and hands-on exercises to educate users on system functionalities
Conducting training sessions for different user groups, addressing user needs, and answering questions about the system
Providing troubleshooting assistance to users during implementation phase and addressing any post-deployment issues

Qualification

System administrationSoftware deploymentSystems trainingArchibus experienceKahua experienceTraining material creationUser supportTroubleshooting assistanceAdaptability

Required

An ACTIVE and MAINTAINED 'SECRET' Federal or DoD security clearance
Bachelor's degree
THREE (3) years' experience with system administration, software deployment, and/or systems training

Preferred

State Department experience (or other international agency)
Experience with Archibus or Kahua platforms
Ability to quickly learn new systems and adapt to changing project requirements

Benefits

Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Position may be eligible for a discretionary variable incentive bonus
Parental Leave and Adoption Assistance
401(k) Retirement Plan
Basic Life & Supplemental Life
Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Student Loan PayDown
Tuition Reimbursement, Personal Development & Learning Opportunities
Skills Development & Certifications
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Emergency Back-Up Childcare Program
Mobility Stipend

Company

Guidehouse

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Guidehouse offers consulting services for public and commercial markets with expertise in management, technology, and risk consulting.

Funding

Current Stage
Late Stage
Total Funding
$0.75M
Key Investors
Mission Daybreak
2023-11-06Acquired
2023-02-16Grant· $0.75M

Leadership Team

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Scott McIntyre
Chairman and CEO
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Alicia Harkness
Partner
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Company data provided by crunchbase