Duke University · 18 hours ago
Certified Medical Assistant (CMA) - Heritage Internal Medicine
Duke University Health System is committed to compassionate care and is seeking a Certified Medical Assistant (CMA) for their Heritage Internal Medicine clinic. The CMA will be responsible for both clinical and administrative tasks, providing support to medical staff and ensuring quality patient care in a busy clinic setting.
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Responsibilities
The CMA collects medical histories, monitors vital signs, explains treatments to patients, and prepares them for exams and procedures
Patient care support may include assisting medical staff, gathering and preparing lab samples, conducting basic lab tests, performing EKGs, removing sutures/staples, changing dressings, educating patients and families about care, and documenting in records
Additional tasks include disposing of contaminated supplies, processing instruments, cleaning medical equipment, calling in prescriptions, preparing and giving medications as instructed by the doctor, and handling prescription refills
Performs other clinical tasks as assigned by the doctor
The CMA greets patients, answers calls, schedules appointments (including arrival in Maestro Care), checks out patients, and handles referral scheduling
They coordinate hospital admissions, lab services, and update medical records
The CMA also completes forms, manages billing tasks like receiving copays and collecting balances, handles correspondence, and orders supplies
Additional administrative tasks may be assigned, and the CMA may assist with clinic activities, such as Joint Commission or fall prevention efforts, and participate in clinic committees
Qualification
Required
Certified Medical Assistant certification is required prior to beginning position
Graduation from an accredited Medical Assistant program is strongly preferred. High school or GED graduation is required
Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) is strongly preferred. High school or GED graduation is required
No experience required
Must have at least 1 year of clinical experience as a Medical Assistant in a clinical setting
Must have at least 3 years of clinical experience as a Medical Assistant in a clinical setting. Note: 1 year of experience will be provided for an Associate degree in Medical Assisting
Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required
Strong customer service skills with the ability to follow both oral and written instructions, typically gained through high school education and medical assistant training
Ability to lift heavy items and assist with transporting patients in stretchers or wheelchairs
Knowledge of sterile techniques and procedures relevant to the work performed
Familiar with the procedures for administering both routine and special patient treatments
Understanding of sanitation, personal hygiene, and basic health and safety practices for clinic environments
Knowledge of infection control procedures and safety measures, with age-specific competency
Responsible for daily clinic tasks such as registration, scheduling, charge posting, and order entry
Able to document and communicate information clearly while building effective relationships with patients and staff
Typing skills and knowledge of medical terminology (Levels II and III)
Ability to independently seek resources and work collaboratively with others
Benefits
Relocation Assistance (based on eligibility)
Company
Duke University
Duke University is a private research university providing undergraduate and postgraduate education in medicine and other disciplines.
H1B Sponsorship
Duke University has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
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Trends of Total Sponsorships
2025 (274)
2024 (232)
2023 (202)
2022 (195)
2021 (148)
2020 (121)
Funding
Current Stage
Late StageTotal Funding
$71.15MKey Investors
North Carolina Biotechnology CenterUS Department of EnergyGlaucoma Research Foundation
2023-02-17Grant· $0.11M
2022-09-19Grant
2022-03-09Grant· $0.05M
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