Compucom Staffing · 8 hours ago
Desktop Technician
Malvern, PA
Full-time
Onsite
New Grad, Entry Level
$21/hr - $30.80/hrCompucom Staffing is seeking a qualified Desktop Technician to join their team onsite in Malvern, PA, providing end-user support. The role involves break-fix support, troubleshooting hardware and software issues, and managing equipment deployment and returns.
ConsultingDeliveryInformation TechnologyStaffing Agency
No H1B
Responsibilities
Break-Fix support, changing system boards, hdds, laptop LCDs etc
Trouble shooting both hardware and software
IMAC – receiving equipment, unboxing, and deploying (set up, breakdown)
Responsible for shipping and tracking equipment to remote users, tracking returns, and documenting everything in the ticket
Provide support for laptops and a mix of network printers
Qualification
Required
ServiceNow ticketing system experience
Comptia A+ certification required (can be obtained before the end of 90 days)
Supporting Windows 11
MS Office 0365 experience
Remote access experience
SCCM Imaging experience
Asset management experience
Must be detailed and process oriented
Must be able to work independently following detailed steps
Must be able to document troubleshooting steps taken and maintain daily ticket status
Must be professional, well spoken, good verbal and written communications skills
Preferred
Lenovo warranty certifications a plus
Benefits
Medical insurance
Dental insurance
Vision insurance
Life insurance
AD&D insurance
Disability plans
Employee Assistance Program
Paid holidays (up to 6 days annually)
Paid time off (minimum of 10 days annually)
Paid parental leave (minimum of 10 days annually)
401(k)
FSA/HSA pre-tax benefits
Company
Compucom Staffing
Our mission is to provide exceptional IT talent and scalable staffing solutions that enable our clients to be more agile and productive.
Founded in 1991
10001+ employees
Funding
Current Stage
Late StageCompany data provided by crunchbase