Federato · 10 hours ago
Manager, Forward Deployed Engineering
United States
Full-time
Remote
Senior Level
$200K/yr - $230K/yr
6+ years expFederato is on a mission to defend the right to efficient, equitable insurance for all. The Manager of Forward Deployed Engineering will lead a team of engineers and technical program managers, ensuring technical delivery aligns with customer objectives while driving internal process improvements.
Artificial Intelligence (AI)FinTechInsuranceInsurTechSoftware
Responsibilities
Lead and coach a pod of Forward Deployed Engineers (FDEs) and Technical Program Managers (TPMs)
Own the technical delivery and implementation timelines for multiple customer accounts. Ensure that customer objectives are accurately mapped to our platform’s capabilities
Understand implementation mechanics and configuration best practices. While you won't be writing production code daily, you will triage technical blockers and ensure your team is building sustainable, maintainable solutions rather than "one-off" hacks
Connect technical delivery outcomes to business milestones (e.g., ensuring successful UAT leads to Go-Live and subsequent billing cycles). Manage team capacity and utilization to maximize delivery impact
Serve as the "voice of the field" for Product and Engineering leaders. Document and communicate product gaps and improvements derived from real-world customer implementations to influence the core roadmap
Drive internal retrospectives and process improvements. Identify recurring pain points in the deployment playbook and own the creation of automation or documentation to eliminate them
Qualification
Required
B.S. in Computer Science, Systems Engineering, or equivalent experience
6+ years of professional experience, with at least 1–2 years in a formal leadership or 'player-coach' capacity within a SaaS delivery or FDE environment
Familiarity with the complexities of B2B SaaS implementations
Experience in fintech, insurance, or underwriting software is a significant plus
Proven ability to lead high-stakes customer calls and set the tone in the room
Comfortable with SQL and Javascript (as utilized in our implementation layer) to audit team output and shadow the FDEs as needed
Track record of establishing strong working relationships across multi-disciplinary teams (Sales, CS, Product, and Core Eng)
Benefits
Total compensation package does include stock options, benefits and additional perks.
Company
Federato
Federato is an AI-powered insurance underwriting platform that enhances the underwriting process for property and casualty insurance.
51-200 employees
H1B Sponsorship
Federato has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (2)
2023 (3)
2022 (1)
Funding
Current Stage
Late StageTotal Funding
$180MKey Investors
Goldman Sachs AlternativesStepStone GroupCaffeinated Capital
2025-11-18Series D· $100M
2024-11-20Series C· $40M
2023-06-27Series B· $25M
Leadership Team
William Ross
CEO and Co-Founder
William Steenbergen
Co-Founder/CTO
Recent News
2025-12-20
Digital Insurance
2025-12-08
Company data provided by crunchbase