Microsoft · 19 hours ago
HR Manager, Data Center Operations (Onsite, Elk Grove Village or Hoffman Estates, IL locations)
United States, Illinois, Chicago
Full-time
Onsite
Mid, Senior Level
$85K/yr - $170K/yr
5+ years expMicrosoft’s Cloud Operations & Innovation (CO+I) team is the powerhouse behind our global cloud services. We are seeking an experienced HR professional with labor relations expertise to provide strategic HR support to datacenter leadership, managers, and employees in the Chicago metro area, fostering collaboration and ensuring a positive employee experience.
Agentic AIApplication Performance ManagementArtificial Intelligence (AI)Business DevelopmentDevOpsInformation ServicesInformation TechnologyManagement Information SystemsNetwork SecuritySoftware
Responsibilities
Through in-person relationship-building and observation (“walking the floor”), develop clear perspective on local employee and manager experiences, areas of risk, and culture of the local area to provide necessary context and guidance to datacenter (DC) leadership and broader HR team
Create and execute people strategies and programs that create a positive work environment, improve employee engagement, etc
Be a trusted, neutral resource to employees and managers in helping them seek out support on HR questions and concerns leveraging Microsoft’s HR operating model
Provide support to employees and managers on time-sensitive, urgent questions on the spot in accordance with Microsoft policy and process
Be present onsite during some evenings and weekends to connect with employees and managers on evening/night shifts
Partner across the HR model to foster seamless, quality delivery of HR services (e.g., onboarding, offboarding, statutory reporting, tracking and reporting)
Have a regular seat at datacenter leadership and team meetings to partner and provide HR perspective on site strategy, goals, and challenges
Partner with the Chicago metro director and HR Business Partner team to develop the broader team’s skills and capabilities, by providing training, coaching, feedback, etc
Compile, share and leverage insights (anecdotal, case insights, other listening systems) with leadership and partners to propose and develop needed solutions and risk assessment plans
Assists managers and leaders through organizational change and recommends inclusive leadership practices
Supports the implementation of interventions to improve leadership and team performance
Design and implement specific manager capability building efforts at the site attune with the different professions, shifts, and needs. Leverage and build upon existing broader manager capability resources and efforts
Identifies opportunities and engages local communities while promoting culture with stakeholders such as professional networks, schools, community-based organizations, etc
Collaborate with GTA to support the recruitment and onboarding of the right workforce for the site, and collaborate with the recruiters and broader HR team
Partner with CO+I HR Business Partners with various HR projects and initiatives
Partners with the leadership team to design and orchestrate crisis management strategy, including emergency responses, disaster recovery, risk management, communications, and business continuity
Ensures assistance for employees by activating the company’s Employee Assistance Programs (EAPs) and employee well-being programs, during and after a crisis
Maintain contemporary knowledge of laws, regulations, standards, emerging trends that may affect Human Resources (HR) policies and execution of these (e.g., legal signatories, court representation, health and safety, benefits, local documentation requirements)
Ensure compliance with applicable labor laws and regulatory environment. Provides information on questions from leadership
Facilitates the localization/update of policies and procedures related to managed projects and programs by analyzing trends and making recommendations to HR Business Partners; may manage and initiate the updates to policies (e.g., benefits-related) in collaboration with peer HR disciplines
Qualification
Required
Bachelor's Degree in Human Resources (HR), Labor Relations, Legal, Business, Psychology, or related field AND 5+ years experience with HR or related experience (e.g., hiring, training, performance management) involving applicable employment laws and policies OR equivalent experience
5+ years demonstrated hands-on experience in labor relations, including direct involvement with collective bargaining and/or managing relationships with employee representative bodies (e.g., unions, works councils), including direct involvement with representing management in grievances (including resolving/settling grievances)
Preferred
Master's Degree in Human Resources (HR), Legal, Business, Psychology, or related field
Human Resources Professional Certification (e.g., PHR, SPHR, SHRM)
3+ years of experience partnering with a wide network of clients and across Human Resources to deliver effective business solutions
Experience working in a production, mission-critical 24/7 environment (such as manufacturing, warehouse, retail, military, physical operations in an IT and/or critical environment infrastructure)
Experience in risk or unionized environments
General knowledge of employment and labor laws in the US
Demonstrated ability to build and maintain relationships with employees at all levels and adapt people strategies to evolving external factors and workforce trends
Experience with facilitating and supporting change management initiatives
Communication and interpersonal skills
Ability to handle sensitive information confidentially
Organizational and time-management skills
Benefits
Certain roles may be eligible for benefits and other compensation.
Company
Microsoft
Microsoft is a software corporation that develops, manufactures, licenses, supports, and sells a range of software products and services.
10001+ employees
H1B Sponsorship
Microsoft has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
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2025 (9192)
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2023 (7677)
2022 (11403)
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Funding
Current Stage
Public CompanyTotal Funding
$1MKey Investors
Technology Venture Investors
2022-12-09Post Ipo Equity
1986-03-13IPO
1981-09-01Series Unknown· $1M
Leadership Team
Satya Nadella
Chairman and CEO
Vukani Mngxati
Chief Executive Officer - Microsft South Africa
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