State of Oklahoma · 5 hours ago
IT Operations Analyst
Oklahoma County
Full-time
Onsite
New Grad, Entry LevelThe State of Oklahoma is seeking an IT Operations Analyst to support the Information Services Division. In this role, you will monitor systems, manage incidents, and provide customer support while collaborating with various teams to ensure timely resolution of issues.
CommunitiesConsultingGovernmentHealth CareNon Profit
Responsibilities
Monitor dashboard pages, Teams channels, email for down devices and incidents
Create, update, and close tickets as needed to support the incident process
Work with Service Desk and other Infrastructure groups to provide timely resolution to incidents in a collaborative manner
Fulfill requests while providing quality, timely and courteous customer support
Research and recommend changes and enhancements to current monitoring system(s)
Create, update, and maintain documentation related to monitoring processes, updates, changes, and daily operations
Communicate effectively with all levels of the organization
Participate in daily status and change management meetings
Provide after-hours support as necessary
Participate as a team member
Qualification
Required
60 semester hours toward an information technology degree or an equivalent combination of education and experience, substituting one year of experience in a related field for each year of the required education
Preferred
Knowledge of Monitoring processes
Skills in Observation and Troubleshooting
Ability to effectively communicate and document
Benefits
Generous leave including 15 days of vacation, 15 days of sick leave and 11 paid holidays annually.
A comprehensive Benefit Package with a generous benefit allowance to offset the cost of insurance premiums for employees and their eligible dependents.
Company
State of Oklahoma
State of Oklahoma is a government organization that provides community development, education, employment, and health services.
Founded in 1970
10001+ employees
H1B Sponsorship
State of Oklahoma has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
Funding
Current Stage
Late StageLeadership Team
Dan Cronin
CIO and Chief Transformation Officer
David Ostrowe
Chief Operational Officer
Recent News
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