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Tom Thumb Supermarket · 2 days ago

Assistant Grocery Manager

Dallas, TX

Full-time

Onsite

Mid Level

Tom Thumb Supermarket is seeking an Assistant Grocery Manager to enhance customer service and manage store operations in the absence of the Store Director. The role involves supervising employees, maintaining inventory standards, and ensuring effective merchandising and displays.

Consumer GoodsE-CommerceFood and BeverageRetail

Responsibilities

Maintain an atmosphere of enthusiastic customer awareness with an emphasis on fast, friendly customer service

Assist customers by making appropriate product suggestions

Engage in suggestive selling and other sales techniques through telephone interactions, in‑store intercom announcements, and direct customer engagement

Answer and respond to incoming calls appropriately; resolve customer complaints and escalate to the Store Director when needed

Responsible for total store operations in the absence of the Store Director (see Store Director job description)

Assist with planning daily operations and monitoring production processes in line with company procedures and profitability goals

Monitor employee productivity to ensure standards are met

May schedule employees to ensure proper coverage and service levels

Build grocery displays, rotate inventory, and remove outdated or spoiled product; maintain cleanliness in all grocery department areas

Implement effective promotional and seasonal displays; assist with coordinating grocery sales promotions

Ensure merchandise is accurately priced, properly displayed, and shelves are clean and well‑maintained

Follow and enforce all department standards and requirements

Maintain knowledge of all duties performed by department employees (including opening/closing, dairy, and frozen)

Schedule, supervise, train, and assign duties to department employees

Train employees in store policies, sales procedures, and record‑keeping practices

Maintain working knowledge of company policies and guidelines as outlined in the Albertsons/Tom Thumb Employee Handbook

Ensure proper code dating for all products within the department

Prepare sales and inventory reports; participate in physical inventory every six months

Control inventory to ensure adequate quantity, quality, and freshness; stock and rotate products per division directives

Assist with ordering grocery products and maintaining inventory levels; supervise reclamation processing and uphold orderly conditions in the back room and all grocery areas

Control shrink and costs through proper handling, rotation, and loss‑prevention practices

Implement correct product preparation techniques

Operate related equipment safely, including pallet jacks, hand trucks, scissors, knives, safety cutters, and Sterilox machines

Qualification

Customer ServiceStore Operations ManagementEmployee TrainingInventory ManagementMerchandisingSales TechniquesSafety Equipment Operation

Required

Maintain an atmosphere of enthusiastic customer awareness with an emphasis on fast, friendly customer service

Assist customers by making appropriate product suggestions

Engage in suggestive selling and other sales techniques through telephone interactions, in‑store intercom announcements, and direct customer engagement

Answer and respond to incoming calls appropriately; resolve customer complaints and escalate to the Store Director when needed

Responsible for total store operations in the absence of the Store Director