Marco Technologies · 12 hours ago
Business Analyst II
United States
Full-time
Remote
Mid Level
$67K/yr - $104K/yr
4+ years expMarco Technologies is seeking a Business Analyst II with experience in the IT/MSP space to join their team. The role involves understanding and translating data, APIs, and business needs into clear technical specifications while collaborating with internal teams to ensure successful project outcomes and efficient technology integration.
Cloud Data ServicesDocument ManagementInformation ServicesInformation TechnologySecuritySoftware
Responsibilities
Collect and analyze business data to identify areas for improvement, proposing solutions that drive business process modifications, system improvements, and technology integration
Work with internal stakeholders to define business requirements and determine project scope, ensuring alignment with technical specifications
Translate business and system requirements into technical documents, collaborating with offshore development teams to ensure all objectives are clear and achievable
Lead project management efforts, ensuring timely delivery of projects while maintaining clear communication with all parties involved
Facilitate discussions between business and technical stakeholders to ensure both sides understand requirements, timelines, and technical constraints
Mentor and coach junior Business Analysts, helping them grow their skills and adhere to best practices
Continuously improve knowledge and understanding of business analysis, keeping up with relevant certifications and industry trends
Track and measure project success through ROI and KPI metrics
Qualification
Required
Bachelor's degree in a relevant field with at least 4 years of experience in business analysis or an equivalent combination of education and experience
Previous experience in the Managed IT industry, with a focus on technical requirements, data, and system integrations
Proven experience working with offshore development teams, understanding the challenges of collaboration across time zones and cultures
Strong background in working with APIs, business processes, and translating these into technical specifications for development teams
Familiarity with tools such as Azure DevOps, e-Automate Suite, ConnectWise Suite, Salesforce.com, O365, and Microsoft Visio (certifications in these tools are a plus)
Strong communication skills to work with both technical and non-technical stakeholders
Solid organizational skills with the ability to manage multiple projects and timelines effectively
Ability to document process flows and create clear user stories and business requirements
Technical aptitude with the ability to understand the intersection of business needs and technical solutions
Familiarity with Agile and Waterfall methodologies to manage project workflows
A proactive, problem-solving mindset with the ability to overcome obstacles and deliver solutions that meet business goals
Preferred
IIBA CCBA certification is preferred
Company
Marco Technologies
Marco is a technology services company that specializes in hosted/cloud services, managed services, business IT services.
1001-5000 employees
H1B Sponsorship
Marco Technologies has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2023 (1)
Funding
Current Stage
Late StageLeadership Team
Brian Wyatt
Chief Executive Officer
Chris Burns
Associate Sales Representative
Recent News
2025-12-08
2025-04-28
Million Click
2022-07-27
Company data provided by crunchbase