Keil Electric, LLC · 17 hours ago
Customer Service / Inside Sales (Dual Role)
El Cajon, CA
Full-time
Onsite
New Grad, Entry Level
$17/hr - $17/hrKeil Electric, LLC is a professional trade company focused on providing excellent customer service. They are seeking a dual role combining customer service and inside sales, where the candidate will manage incoming calls, schedule jobs, and assist customers while maintaining a high standard of professionalism.
Construction
Responsibilities
Answer incoming calls and professionally assist residential and commercial customers
Gather details about electrical issues and determine service call vs. estimate needs
Schedule service calls and estimates based on technician availability, job type, and priority
Book qualified appointments for Sales Electricians
Manage customer requests, jobs, and schedules in the company CRM (e.g., Jobber)
Confirm appointments and send booking confirmations
Communicate clearly with technicians regarding job details, locations, and schedule changes
Monitor daily schedules and adjust routes to maximize efficiency and minimize downtime
Follow up on estimates and open requests as assigned
Close basic inside sales when appropriate
Maintain accurate customer records, notes, and job documentation
Provide excellent customer service and represent Keil Electric professionally at all times
Qualification
Required
Strong phone etiquette and customer service skills
Clear written and verbal communication
Ability to multitask and stay organized
Comfortable using scheduling software, CRM systems, and office technology
Detail-oriented, reliable, and able to problem-solve independently
Preferred
Basic understanding of residential and commercial electrical services
Benefits
$10 per appointment booked
2% commission on quotes you personally follow up on that result in an approved sale
Company
Keil Electric, LLC
Experts in wiring up Multi-Family, Hotels, Storage Facilities, Commercial, and Custom Homes.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase