Telecare Corporation · 7 hours ago
Team Lead- ACSW, AMFT, APCC - Mental Health 382
Oakland, CA
Full-time
Onsite
Mid, Senior Level
$77K/yr - $95K/yr
1+ years expTelecare Corporation is dedicated to delivering effective behavioral health services to individuals with complex needs. The Team Lead will supervise multidisciplinary teams, coordinate service needs, and ensure that members receive appropriate care while promoting a high involvement culture within the organization.
Responsibilities
Demonstrates the Telecare mission, purpose, values, and beliefs in everyday language and contact with the internal and external stakeholders
Functions as scheduling coordinator and service plan supervisor for the team; ensures coordination of clinical and administrative team functions including scheduling of staff and members served
Directs the day-to-day clinical/administrative operations of assigned team, ensuring all members served receive services as indicated in their treatment plan
Oversees and monitors accuracy of medical records
Safeguards members served confidentiality
Promotes a high involvement culture by aligning the team around common objectives in order to ensure contract outcomes, ACT fidelity, and organizational standards are met and maintained
Ensures staff documentation, assessments, and paperwork meet federal, state, county, and organizational standards and timelines
Completes clinical assessments and determines the appropriate level of services for new members served
Uses person centered approaches and can supervise others in their use
Understands payer documentation requirements and can supervise others to meet these requirements
Develops, updates, and implements individual service plans
Partners with leadership to identify and mitigate risk, and to improve care
Abides by established policies, procedures, and standards of care in accordance with published ACT Standards
Provides consistent supervision, including support, feedback, clinical consultation within scope of practice, and clear expectations for meeting job standards and promotion of professional growth
Tracks, maintains, and ensures compliance with contract expectations and outcomes
Establishes strong customer and community relations
Supervises the assigned call center staff and provides back up telephone screening, triage and referral services as well as performing other Essential Functions for the program type
Plans, organizes, and directs the triage of crisis calls and appropriate clinical responses for assigned business schedule
Provides 24 hour on-call (cell phone) coverage as needed
Oversees referrals to the program and assists with determining appropriate level of care
Practices psychotherapy for the purpose of assessment, diagnosis and treatment of individuals, couples, families and groups specifically related to license (social work, counseling, marriage and family, or substance abuse)
If employed at Inpatient program, must assist with restraint of members served in the event of assaultive behavior and pass assault crisis/crisis prevention training
If employed at Outpatient program, must evade members served in the event of assaultive behavior and pass assault crisis/crisis prevention training
Qualification
Required
Master's Degree and one (1) year of experience in mental health setting
One (1) year supervisory experience required or supervisory training within six (6) months of employment
Licensed eligible or waivered mental health professional as confirmed by State regulatory/licensing board (e.g., ASW, IMFT, or PCCI)
Must be CPR, Crisis Prevention Institute (CPI), and First Aid certified on date of employment or within 60 days of employment and maintain current certification throughout employment
All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification
If the position requires driving, valid driver's license, a motor vehicle clearance and proof of auto insurance is required at time of employment and must be maintained throughout employment
Valid and current driver's license, and personal vehicle insurance with your name listed as a driver
Willingness to use the company vehicle to drive clients to appointments and groups, etc
Willingness to use your personal vehicle to drive clients to appointments and groups, etc
Preferred
Outpatient clinic or community mental health service with 2 years of direct clinical
Experience providing intensive case management and/or intensive community supports using psychiatric rehabilitation concepts is highly desirable
RN or Registered Psychologist
Two (2) years of supervision post-masters experience in behavioral health setting
Benefits
Paid Time Off and Sick Leave: For Full Time Employees
Nine Paid Holidays & Shift differentials for hourly staff (6% for PM Shift, 10% for Overnight Shift). Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend Overnight Shift)
Free CEUs, free Supervision for BBS Associate License, coaching and mentorship
Online University Tuition Discount and Company Scholarships
Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan
Company
Telecare Corporation
Telecare is a family- and employee-owned company that has been treating individuals with serious mental illness since 1965.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Trisha Niemuth
Chief Financial Officer
Anita Barnas
SVP, Chief Program Operations Officer
Recent News
Business Journals
2024-04-23
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