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ApplyLogic Consulting Group, LLC · 9 hours ago

Enterprise Systems Administrator / NOC Operations

Columbia, SC

Full-time

Onsite

Senior Level

6+ years exp

ApplyLogic Consulting Group, LLC is a Service-Disabled Veteran-Owned Small-Business that delivers best-in-class expertise to solve complex technical problems. They are seeking an Enterprise Systems Administrator / NOC Operations to provide 24/7 operational support for a large government enterprise environment, ensuring the availability, security, and performance of mission-critical systems.

Cloud Data ServicesConsultingInformation ServicesInformation Technology

Growth Opportunities

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Provide 24/7 remote and over-the-phone administration, monitoring, and technical support for a large government enterprise environment

Monitor and manage critical IT infrastructure in a Network Operations Center (NOC) to ensure system availability, performance, and security

Ensure high availability and reliability of enterprise systems supporting nationwide operations

Monitor, troubleshoot, and maintain enterprise systems using tools such as SCCM, SCOM, Splunk, SolarWinds, and Cisco Prime

Administer Microsoft Active Directory in a multi-site environment, managing 5,000+ user accounts, including account provisioning, access controls, DNS, and Group Policy Objects (GPOs)

Perform system maintenance, patching, and upgrades in compliance with federal IT security standards and policies

Design, implement, and maintain backup and disaster recovery solutions to minimize downtime and reduce data loss risk

Develop and execute outage response and incident management plans, initiating response actions within 30 minutes to meet operational and compliance requirements

Manage and maintain automated patch management across all supported sites to reduce security vulnerabilities and improve system resilience

Respond to incidents via phone, email, and ticketing systems, effectively multitasking in a fast-paced operational environment

Collaborate with cybersecurity, network, and operations teams to ensure alignment with security controls, compliance mandates, and service-level objectives

Document system configurations, procedures, and operational changes to support audits, continuity planning, and knowledge transfer

Qualification

Windows Active DirectoryEnterprise monitoring toolsNOC support experienceNetworking conceptsTroubleshooting skillsMultitasking abilityCommunication skillsDocumentation skills

Required

6 years IT Help customer support experience in a Windows Active Directory environment comparable to a large government enterprise environment; OR

6 years of experience in a Computer, Windows Active Directory, network, IT operations, and IT hardware support in an IT environment; AND

Minimum 2 years IT customer support experience

Experience providing 24/7 enterprise IT or NOC support in a government or large enterprise environment

Hands-on experience with enterprise monitoring and management tools (SCCM, SCOM, Splunk, SolarWinds, Cisco Prime, or similar)

Solid understanding of networking concepts, server infrastructure, and desktop applications

Ability to multitask effectively while handling phone calls, emails, alerts, and incident tickets

Strong troubleshooting, documentation, and communication skills