Workiva · 5 hours ago
CPX (Customer & Partner Experience) Coordinator
United States
Full-time
Remote
New Grad, Entry Level
$23/hr - $36/hr
0+ years expWorkiva is a company focused on enhancing customer and partner experiences. As a CPX Coordinator, you will be responsible for supporting the CPX Team and engaging with customers and partners, while also managing various operational and analytical tasks.
AnalyticsBusiness Process Automation (BPA)Enterprise SoftwareGovernmentRisk ManagementSoftware
Responsibilities
Maintains a detailed knowledge of Workiva products and the impact they can have on our customers and partners
Works cross-functionally within CPX and across Workiva
Utilize JIRA, Zendesk, Gainsight and Salesforce.com for customer and partner account and user management
Publish and moderate the digital customer communication experience, triage customer feedback, and collaborate with teams to address issues
Assist on various CPX strategic initiatives, projects, and tasks which could include anything from building content or facilitating meetings
Help define the roles and responsibilities of new coordinators to improve the overall program
Qualification
Required
No previous professional experience required
Bachelor's degree or equivalent work experience
Preferred
Teamwork oriented with high attention to detail and experience in the designated area of expertise
Organized with ability to effectively prioritize and multi-task multiple projects simultaneously to meet deadlines, organizational goal, and initiatives
High-energy, adaptable, and flexible with the ability to work successfully in a fast paced, rapidly changing environment
Customer-first mentality with ability to identify needs and expectations, and responds to requests in a timely and effective manner
Technical aptitude, with competency in using Microsoft Word, Excel and PowerPoint
Benefits
A discretionary bonus typically paid annually
Restricted Stock Units granted at time of hire
401(k) match and comprehensive employee benefits package
Company
Workiva
Workiva created Wdesk, a cloud-based platform for enterprises to collect, manage, report, and analyze critical business data in real time.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$680.58MKey Investors
Bluestem Capital
2023-08-14Post Ipo Debt· $625M
2014-12-12IPO
2014-10-17Series Unknown· $0.69M
Leadership Team
Julie Iskow
President & CEO
Penny Ashley Lawrence
SVP, CPX (Customer & Partner Experience)
Recent News
2026-01-07
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2025-12-31
thefly.com
2025-12-11
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