Thermo Fisher Scientific · 16 hours ago
Director, Global Business Operations
Morrisville, NC
Full-time
Onsite
Director/Executive
7+ years expThermo Fisher Scientific Inc. is the world leader in serving science. The Director of Global Operations will lead Production Chemicals and Services global business operations across supply chain, distribution, order management, inbound freight logistics, global trade compliance, inventory management, and customer experience.
Research
Responsibilities
Provide strategic direction and oversight of global supply chain, distribution, and operational teams
Align operational functions under a single leadership framework ("single point of truth") to ensure consistency, visibility, and accountability
Partner with senior leadership and General Managers to align supply chain strategies with business growth objectives
Develop and implement systems, processes, and procedures for effective and efficient order fulfillment
Streamline operations through Lean, PPI (Practical Process Improvement), and OPEX initiatives to reduce waste and costs
Optimize inbound and outbound flows to improve CPP (Cost per Piece/Pound) and overall logistics efficiency
Deploy best practices in forecasting, inventory management, and supply planning to enable long-term scalability
Lead initiatives to optimize network design including warehouse footprint, transportation routes, and inventory placement
Use advanced analytics and modeling tools to evaluate scenarios and recommend optimal solutions
Execute a digital roadmap for supply chain planning, inclusive of demand, supply, and production planning initiatives
Champion a customer-first mindset across all functions
Drive improvements in CAS (Customer Allegiance Score) and other service KPIs
Address supplier-related issues, extended lead times, and unmet customer expectations through proactive problem-solving
Ensure compliance with global trade regulations, cGMP, ISO 9001, DOT, EH&S, and other applicable standards
Partner with PCS Quality teams to integrate order management, purchasing, and training into the PCS Quality System
Develop and execute supplier management, contingency, and continuity plans to mitigate SCM risks
Lead internal and external audit readiness and participation
Build and lead high-performing global teams with strong succession planning
Mentor regional leaders and site managers, fostering safety, accountability, and collaboration
Promote engagement through coaching, training, and leadership development
Establish and refine robust S&OP (Sales & Operations Planning) processes
Leverage analytics to provide insights to improve forecast accuracy and enable strategic business decisions
Monitor and report on KPIs to ensure alignment with corporate goals
Qualification
Required
Bachelor's degree in Business, Supply Chain, Operations, or related field
7-10 years of progressive leadership experience in global supply chain, distribution, or business operations
Strong business and analytical acumen with demonstrated success in managing complex global operations
Experience leading process optimization and continuous improvement (Lean, PPI, OPEX)
Solid understanding of cGMP Quality Systems, global trade compliance, and regulatory frameworks
Proven track record of building and leading high-performing, geographically dispersed teams
Exceptional leadership, communication, and problem-solving skills
Proficiency with Microsoft Office (Word, Excel, PowerPoint)
Preferred
Advanced degree (MBA or Master's in Supply Chain/Operations)
Supply Chain certifications (CSCP, CPSM, or equivalent)
Global cGMP distribution or regulated industry experience
Strong background in large-scale transformation, integration, or digital operations initiatives
5-7 years of direct people management experience in distribution or supply chain operations
Company
Thermo Fisher Scientific
The world leader in serving science To serve science, Thermo Fisher Scientific needs to stay ahead of it, we need to anticipate customer needs.
10001+ employees
H1B Sponsorship
Thermo Fisher Scientific has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (272)
2024 (224)
2023 (233)
2022 (342)
2021 (315)
2020 (227)
Funding
Current Stage
Late StageLeadership Team
Heather Stewart
HR Business Partner - Global Enterprise Services
Laura Green
Associate Human Resources Business Partner
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