IS Services & Support Intern (Bay Area) jobs in United States
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Turner Construction Company · 13 hours ago

IS Services & Support Intern (Bay Area)

Turner Construction Company is a leading construction firm, and they are seeking an IS Services & Support Intern to assist in day-to-day activities within the Information Services discipline. The role involves providing technical support to end-users, troubleshooting issues, and contributing to cybersecurity protocols while collaborating with the IS team.

Building MaterialConstruction
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H1B Sponsor Likelynote

Responsibilities

Assist Information Services (IS) Services & Support team with end-user support, troubleshooting, asset management, and hardware and software deployment
Take direction from supervisor and be receptive to learning about IS practices
Provide progress reports to supervisor as directed
Relate and apply knowledge acquired in academic setting to work activities
Maintain professional relationships with employees, customers, clients, and subcontractors
Participate in training, meetings, and orientation
Other activities, duties, and responsibilities as assigned. Based on the assignment, the following activities may be performed, and for Co-Ops in longer-term assignments may gain more in-depth experience and exposure:
Assist with creating, updating statuses, and resolving support tickets, prioritizing requests (as directed), and providing timely response to end user inquiries
Assist with creating and updating documentation for IS inventory, project sites and systems, including user guides, troubleshooting steps and office and jobsite setup
Assist with imaging hardware, installing software and setting up jobsites
Assist with tracking and maintaining IS assets, such as hardware, software licenses, and network devices
Comprehend and follow IS Operations and Maintenance manual, and follow and comply with safety protocols and expectations, and wear appropriate PPE (Personal Protection Equipment) on construction work site as directed
Participate in testing and validating new software, updates or system configurations to ensure functionality and compatibility as directed
Prepare materials and assist with training sessions to help end users understand and use IS systems and applications
Assist and collaborate with teams on IS projects (e.g., system upgrades, migrations, new technology implementation) by performing assigned tasks and reporting progress
Assist with researching emerging technologies, software tools, or best practices to recommend improvements for IS Services & Support organization

Qualification

Information TechnologyData AnalyticsTechnical SupportMicrosoft OfficeProactive LearningCommunication SkillsInterpersonal SkillsOrganizational SkillsActive Listening

Required

Enrolled and actively pursuing college or university accredited degree program, or enrolled in a Co-op program, recommended majors include and not limited to Information Technology, Security, Data Analytics, or other related field of study, and at minimum 1 year of completed education, or equivalent combination of education, training, and experience
Must be 18 years of age to work at a construction project site
Desire to work in Information Systems and to learn about construction industries and technology
Commitment to work standard business hours and overtime as necessary, as determined by assignment
Demonstrate interpersonal skills including student leadership, volunteerism, or other community involvement
Professional and clear verbal and written communication skills, English language required
Ability to read and comprehend written information
Assume personal and professional accountability for own actions and activities
Proactive, curious, and eager to learn and participate
Able to work independently, with direction and supervision, and in team environment
Exceptional organizational skills with attention to detail
Able to take direction, apply active listening skills, learn and process information quickly, ask clarifying questions, and follow tasks through to completion
Basic computer and data entry skills and familiar with Microsoft Office suite of applications
Access to reliable transportation required
Some travel may be required

Company

Turner Construction Company

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Turner is a provider of construction services committed to making a difference in the lives of people.

H1B Sponsorship

Turner Construction Company has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (71)
2024 (59)
2023 (44)
2022 (53)
2021 (47)
2020 (49)

Funding

Current Stage
Late Stage

Leadership Team

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Christa Andresky
Chief Financial Officer
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Lars Leitner
Senior Vice President, Chief Strategy Officer
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Company data provided by crunchbase