Field Systems Engineer jobs in United States
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Shield · 11 hours ago

Field Systems Engineer

positionUnited States
timeFull-time
remoteRemote
senioritySenior Level
money$35/hr - $45/hr
date7+ years exp

Shield is seeking a Remote Field Systems Engineer to lead technical operations and oversee enterprise systems and cloud platforms for diverse client environments. This hands-on leadership role requires deep technical expertise, strategic project management, and a commitment to delivering exceptional client service.

Business DevelopmentConsultingInformation Technology

Responsibilities

Lead complex technical projects and manage enterprise systems
Oversee new client onboarding, ensuring smooth implementations
Provide expert escalation support for challenging system and end-user issues
Guide and mentor L1/L2 support teams to elevate service delivery
Manage cloud platforms, enterprise applications, VoIP systems, and remote access infrastructure
Architect and manage mobile device strategies (iOS, Android)
Support financial data applications like Bloomberg, FactSet, and Enfusion
Lead capacity planning, system monitoring, performance tuning, and incident response
Own project management for client onboarding, from discovery to post-implementation

Qualification

Microsoft 365AzureVoIPSystem administrationAdvanced certificationsFinancial data applicationsEnterprise mobilityNetworking know-howTroubleshootingCustomer serviceScriptingRMMBackupsKVMDUOIntunePatch ManagementLeadership skillsCommunication

Required

Bachelor's in Computer Science, IT, or related field or equivalent experience
7+ years of progressive IT support experience across all tiers
Strong expertise in Microsoft 365, Azure, G Suite, VoIP, and system administration
Advanced certifications (e.g., CompTIA CASP, MCSE, VMware, ITIL Expert)
Solid understanding of financial data applications and technical integrations
Experience with enterprise mobility and endpoint management
Networking know-how (VPNs, Firewalls, Cloud networking)
Leadership skills with the ability to coach, mentor, and uplift teams
Excellent troubleshooting, communication, and customer service abilities

Preferred

Experience with Scripting, RMM, Backups, KVM, DUO, Intune and Patch Management a plus

Company

Shield

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Shield is building a world-class network of high-performing IT services businesses across the country.
dateFounded in 2024
location
Tampa, Florida, USA
people-size51-200 employees
web-link
https://www.shieldtp.com/

Funding

Current Stage
Growth Stage
Total Funding
$100M
2025-06-05Series Unknown· $100M

Leadership Team

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Jim Siders
Chief Executive Officer
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Company data provided by crunchbase