Collections and Medicaid Specialist jobs in United States
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Cassia · 17 hours ago

Collections and Medicaid Specialist

Cassia is a leading provider of senior care and services, and they are seeking an experienced Collections and Medicaid Specialist to join their team. In this role, you will be responsible for identifying aging receivables, conducting collections activities, and assisting residents and families with Medical Assistance application procedures.

Assisted LivingElder CareHealth CareNon ProfitRehabilitation

Responsibilities

Proactively identify aging receivables and initiate all collection activities for sites assigned
Contact residents and/or their families on past due accounts primarily via phone, also in person, by letter and E-mail to arrange payment
Determine if there are any billing issues that are delaying payment of accounts
Assist residents and families with Medical Assistance application procedures
Provide education on what MA covers and does not cover
Develop and implement payment plans to collect outstanding balances
Coordinate and prepare for monthly collection meetings
Perform other related duties and tasks as assigned

Qualification

Collections experienceMedicaid application processingAccounts Receivable softwareCollection procedures knowledgeAnalytical problem-solvingCustomer service skillsOrganizational skillsInterpersonal skills

Required

3+ years' experience in collections and MA application processing
Must have proficiency in word-processing and spreadsheet applications
Must be familiar with Accounts Receivable software
Strong understanding of collection procedures and privacy laws required
Ability to influence/persuade others in often confrontational/sensitive situations
Strong organizational, analytical problem-solving skills
Excellent customer service and interpersonal skills

Preferred

Knowledge of Healthcare collections a plus

Benefits

Competitive Pay with experience-based raises
Tuition Assistance & Student Loan Forgiveness (site-specific)
Generous Paid Time Off (PTO) & 403(b)/401(k) with Employer Match
Comprehensive Health Benefits (Medical, Dental, Vision, Disability, Life Insurance) for Full-Time Employees
Employee Assistance Program with free confidential counseling/coaching for self and family members

Company

Cassia

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Cassia is a non profit healthcare firm that provides independent senior living, assisted living, nursing care and rehabilitation services.

Funding

Current Stage
Late Stage

Leadership Team

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Matthew Kern
Chief Operating Officer
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Angela Brown
Chief Human Resources Officer
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Company data provided by crunchbase