Singapore Airlines · 20 hours ago
Account Manager
LA Metro Area
Full-time
Hybrid
Mid, Senior LevelSingapore Airlines is seeking an experienced Account Manager – Corporate to join their dynamic team. This role focuses on expanding and nurturing a portfolio of corporate accounts, driving revenue growth, and ensuring client satisfaction while collaborating with various stakeholders.
Air TransportationTransportation
Responsibilities
Manage and develop a portfolio of 40-70 corporate accounts
Collaborate with travel managers, TMCs (Travel Management Companies), and other external/internal stakeholders to understand client needs and deliver tailored solutions
Regularly analyze account performance, ensure contract implementation, and provide timely updates on SIA fares, products, and promotions
Clinch new accounts to increase sales revenue
Develop and execute account plans to achieve volume, revenue, and market share targets
Offer innovative corporate-specific solutions, such as incentive schemes, discounts, and tactical fares
Proactively identify MICE (Meetings, Incentives, Conferences, Exhibitions) group sales opportunities and seasonal business growth opportunities
Improve NDC penetration rate among corporates to a significant level
Build strong relationships with key decision-makers, including corporate administrators and executive management, to maximize SIA’s corporate travel value
Facilitate ongoing engagement with corporate travelers, PPS (Priority Passenger Service), and KrisFlyer members to drive brand loyalty
Act as a subject matter expert on U.S. PoS priorities, working collaboratively with TMCs, Sales Planning & Admin, and Marketing teams
Represent our company at industry events, trade shows, and client-facing meetings
Provide regular reports, forecasts, and feedback to internal stakeholders, contributing to the continuous improvement of sales strategies and processes
Qualification
Required
Proven expertise in securing new accounts, corporate account management and sales strategy, with a strong track record of meeting and exceeding targets
Highly self-motivated, disciplined, and detail-oriented, with outstanding organizational skills
Comfortable traveling (domestically and occasionally internationally)
Strong analytical skills, enabling you to identify and act on business opportunities
Excellent communication and negotiation skills, both written and verbal
Familiarity with GDS (Global Distribution Systems), Salesforce, Excel, Tableau and managing incentive pricing strategies
Strong understanding of NDC concept is a must
Ability to work in a highly dynamic environment with a 'team first' mentality
Preferred
Awareness of local and international corporate travel industry trends
Experience engaging with large organizations and navigating complex decision-making hierarchies
Benefits
Opportunities for travel across the U.S. and internationally.
Exposure to cutting-edge sales solutions and tools.
A supportive and inclusive company culture that values innovation and teamwork.
Company
Singapore Airlines
Singapore Airlines is the flag carrier airline of Singapore that provides air transportation services to customers.
Founded in 1972
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$1.25B2024-03-14Post Ipo Debt· $500M
2020-07-23Post Ipo Debt· $750M
1985-12-18IPO
Leadership Team
Choon Phong Goh
CEO
George Wang
Senior Vice President Information Technology
Recent News
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