Chief of Staff (Client Accounts) jobs in United States
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Chore · 9 hours ago

Chief of Staff (Client Accounts)

Chore is a company dedicated to making startups and SMBs successful by managing their back-office operations. The Chief of Staff will lead multi-workstream programs in HR, Finance, and Compliance, acting as a strategic partner to startup founders and ensuring smooth operations across client portfolios.

ComplianceConsultingFinancial ServicesHuman ResourcesSocial Entrepreneurship
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H1B Sponsor Likelynote

Responsibilities

Run back-office ops (HR, Finance, Compliance) for multiple startups—owning delivery, triaging edge cases, and building scalable processes
Lead multi-workstream back-office programs (HR/Finance/Compliance) for startups; unblock teams and leaders, and deliver outcomes across a client portfolio
Serve as a fractional Chief of Staff/Chief Operating Officer — working with multiple startup founders / CEOs to project manage key corporate matters
Use judgment and thoughtfulness — 'can you work with our accountant to get taxes filed?' or 'can you get this NDA out to a customer and coordinate if there are any issues?'
Research and problem-solving for back-office edge cases
Jump from a finance question to an HR question to a vendor question
Handle the complex unknowns
Engage in strategic work — e.g., 'how should I think about compensation and benchmarks for my company?'

Qualification

Client OperationsFinanceProject managementHRComplianceGreat communicationProblem-solvingRelationship buildingDetail-orientedFeedback openness

Required

5+ years of startup business experience that includes interfacing with clients or external parties is required
2+ years experience in at least two of the following: Project management, Product management, Customer Success, Client Operations, HR, Finance, Legal/Law/Attorney/Paralegal, or Compliance
Proactive, detail-oriented, and excellent ability to context switch
Great communication skills: this includes not only an ability to talk on a call but much more so, write down every step and communicate the value of that step, effectively
Ability to say 'no' in a way that doesn't feel like a 'no' to the other party
You love building deep, trusting relationships with dynamic founders across many industries
Are a total geek for better processes, more standardization, and reinventing things just enough to make them more efficient. You enjoy improving every day. You know what Kaizen means and the fact we care about it excites you
Checking items off of your work list, while also considering ‘how can I do this process more efficiently,' brings a smile to your face. There is always more to do for clients and you thrive on getting things done while simultaneously knowing that you are helping to move these amazing startups forward
People who have a deep dedication to client service and doing right by our stakeholders
Seeing delight on a client's face brings delight to your day
Ability to focus in stressful situations and almost automatically prioritize
Openness to giving and receiving feedback
You don't mind doing the unsexy part of running a startup - i.e. dealing with regulators (including waiting on hold forever for them to pick up), managing employee offboarding, and basically doing the 'startup plumber' work
If you believe you deserve to only work on 'sexy things' then this isn't the role for you. We live in the unsexy but critical
You want to join a passionate, fun and kind team for the long-term (2+ years). While this role might be a stepping stone and we celebrate our team member's growth, if you apply, our assumption is that you'd prefer a role and company where you see yourself for several years

Benefits

Medical, dental, and vision insurance.
401k with up to 4% matching.
MacBook Air.
Unlimited PTO.
WFH stipend up to $250/month (office setup, coffees, co-working space, etc).
Optional coaching 2x/mo.
Only four ~30-minute team meetings/week.
Support from a team of other experts who directly do a significant number of tasks for greater delight and flexibility.

Company

We are Chore. Your startup's operations partner. Hand off all annoying ops tasks so you can focus and grow.

H1B Sponsorship

Chore has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2023 (3)
2020 (3)

Funding

Current Stage
Early Stage

Leadership Team

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Adam Spector
Founder & CEO
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Company data provided by crunchbase