Oregon Department of Human Services · 1 day ago
Employment Specialist 2 (BES2) – Limited Duration Opportunity in Tillamook
The Oregon Department of Human Services is seeking an Employment Specialist 2 to join their team at WorkSource Oregon. This role involves empowering individuals from underserved populations to access necessary resources and support for employment, while collaborating with various partners in the community.
AssociationGovernmentNon Profit
Responsibilities
Support Job Seekers: Meet one-on-one with Oregonians to assess their transferable skills, interests, and employment goals
Connect to Resources: Provide referrals and access to services such as STEP support, work experience opportunities, GED/high school completion programs, training, and community-based resources
Break Down Barriers: Help identify and address obstacles to employment, offering solutions and support to overcome them
Track Progress: Use program data systems to monitor activities, attendance, and outcomes to ensure success
Qualification
Required
Two years' experience providing customer service, which included requesting and reviewing information, documentation, and deciding an action based on the information
Examples of qualifying experience are eligibility interviewer, application examiner, unemployment insurance, examination proctor, information clerk, insurance aide, public counter intake person, employment and claims aide, employment services, job placement, recruiter, vocational guidance, or retail industry if it involved the above stated experience
Two years of education or experience. Listed above are examples of acceptable experience. 45-quarter (30-semester) college-level credits in Human Resources, Vocational or Career Counseling, Social Services, Psychology, Education, Business or Public Administration, Communication or related field substitute for one year of experience
Preferred
Commitment to valuing diversity and promoting inclusion
Multi-tasking: Ability to attend to multiple tasks simultaneously and enthusiastically, deliver high quality work on time and remain productive and calm in pressured environments
Customer Focus: Ability to professionally interact with a high volume of diverse customers providing service that exceeds the customers' expectations
Resilience: Ability to be comfortable with changing or uncertain environments. Ability to remain professional, calm, and adapt communication style with diverse customer needs or customers that are frustrated, upset or critical
Working with Information: Ability to efficiently and effectively use data, critical thinking, and analytical reasoning to gather information and apply laws, rules and policies to solve problems and make decisions. Ability to comply with requirements regarding sensitive and confidential data
Coachability: Recognizing that co-workers, leads and managers will need to offer support in various ways including pointing out mistakes in a constructive manner
Adaptability: Ability to be comfortable with changing or uncertain environments
Benefits
Work/life balance, 11 paid holidays a year, and a competitive benefits package.
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Company
Oregon Department of Human Services
The Oregon Department of Human Services (ODHS) provides direct services to more than 1.5 million Oregonians each year.
Funding
Current Stage
Late StageLeadership Team
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