NUC University · 1 day ago
Financial Aid Advisor I (Hialeah Campus)
Hialeah, FL
Full-time
Onsite
Entry Level
$19.21/hr - $19.21/hr
2+ years expNUC University is an educational institution that has been serving a diverse population for over 40 years. They are seeking a Financial Aid Advisor I to provide students with financial assistance, ensure compliance with regulations, and maintain communication with various departments to support student retention and institutional goals.
Higher Education
Responsibilities
Responsible to comply with all policies, procedures, programs and services of the Financial Aid Department to ensure compliance
Maintain adequate communication and collaboration with the academic area, other service offices and Supervisor in order to contribute to student retention, Institution goals and prevent delays that can affect the daily operation
Provide student with a high-level service experience
Properly manage our student system and authorized federal government systems (NSLDS, COD and FPP)
Comply with the Document Retention policy and disposal of documents. In addition, to perform a proper filing process
Collaborate in maintaining student records with all the required documents duly completed and preserved
Responsible for receiving documents and/or evidence submitted by the students, as required by federal, state and institutional regulations
Provide orientation and assistance to students and/ or prospects related to financial aid services, administrated funds, their eligibility criteria and the application process
Support and follow up on students and/ or prospects regarding the process of completing their Free Application for Federal Student Aid (FAFSA) via the FAA Access to CPS Online and submitting any required document
Responsible in provided students and or prospects official communications and documents such as but not limited to: Welcome Letter, Orientation Document, Consent to receive electronic communications, Student Guide, Student authorization; among others
Responsible for reviewing and documenting the student's financial history to identify possible aspects that limit the student's eligibility such as; default loans; maximum use of Federal Pell Grant (LEU); among others and guide students accordingly
Responsible to conduct evaluation to determine student eligibility and assign financial assistance to which they are entitled in accordance with applicable regulations
Collaborate with the designated institutional staff in the evaluation and resolution, if applicable, of disbursement eligibility exceptions and/ or adjustments so that students can receive their financial aid on time
Discuss payment plan options to cover any uncovered balance
Guide the student to create the payment plan with Tuition Options
Increase or Decrease student payment plan as needed
Escalate any adjustments needed from the evaluation of student ledger card
Notify and channel in the event of irregularities found within the Financial Aid Department
Perform any additional task required by supervisor related to the job
Qualification
Required
Completed high school diploma or higher
At least 2 years of experience directly related to the duties and responsibilities specified
Ability to work extended hours (which will include evenings and weekends), in order to meet business objectives
Benefits
Medical Coverage -Including additional options HSA, and FSAs - Dependent, and Health Care
Dental/Vision Insurance Coverage
12 Paid Holidays / Paid Time Off / Paid Volunteer Day
401[k] with 50% Employer Matching
Short-Term Disability Life Insurance
Supplemental Life Insurance Options
Growth Opportunities / Education Assistance and Professional Development Benefits
Group Life Insurance
Long Term Disability
Talent Referral Program
TicketsatWork - Discount Entertainment Program
Enjoy a paid day off on your birthday (available to full-time employees after two years)
Company
NUC University
NUC University is an institution authorized by the Board of Post-secondary Institution.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Dr. Noeimee Rodríguez-Rivera MBA
Adjunct Faculty Member NUC Online - Healthcare Sciences
Recent News
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2026-01-22
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