A-Line Staffing Solutions · 1 day ago
Remote Patient Access Specialist
A-Line Staffing Solutions is seeking a Remote Patient Access Specialist to support patients in accessing specialty medications. The role involves working with patients, insurance companies, pharmacies, and provider offices to guide cases from start to finish.
Human ResourcesInformation Technology
Responsibilities
Monitor system accounts for new patient cases
Take inbound calls and make outbound calls to patients
Confirm insurance approvals or denials, copays, and pharmacy details
Contact insurance companies to verify benefits and coverage
Help resolve complex insurance or pharmacy issues
Provide clear, empathetic support to patients and provider offices
Answer patient questions about their case status
Enter accurate and detailed notes while speaking with patients
Manage patient cases from first contact through final approval or denial
Share updates with team members and leadership
Identify, document, and submit adverse events when required
Research alternative funding options or foundations for patient support
Qualification
Required
High School Diploma or GED (required)
Strong phone communication and data entry skills
Preferred
Previous experience in healthcare, insurance, pharmacy, or patient services (preferred)
Experience with prior authorizations or appeals (highly desired)
Knowledge of Medicare, Medicaid, or commercial insurance is a plus
Company
A-Line Staffing Solutions
A-Line Staffing Solutions is a staffing and recruiting company specializing in pharmaceutical, medical, and IT staffing services.
Funding
Current Stage
Late StageCompany data provided by crunchbase