Remote Patient Access Specialist jobs in United States
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A-Line Staffing Solutions · 1 day ago

Remote Patient Access Specialist

A-Line Staffing Solutions is seeking a Remote Patient Access Specialist to support patients in accessing specialty medications. The role involves working with patients, insurance companies, pharmacies, and provider offices to guide cases from start to finish.

Human ResourcesInformation Technology

Responsibilities

Monitor system accounts for new patient cases
Take inbound calls and make outbound calls to patients
Confirm insurance approvals or denials, copays, and pharmacy details
Contact insurance companies to verify benefits and coverage
Help resolve complex insurance or pharmacy issues
Provide clear, empathetic support to patients and provider offices
Answer patient questions about their case status
Enter accurate and detailed notes while speaking with patients
Manage patient cases from first contact through final approval or denial
Share updates with team members and leadership
Identify, document, and submit adverse events when required
Research alternative funding options or foundations for patient support

Qualification

Healthcare experienceInsurance knowledgePharmacy experiencePrior authorization experiencePhone communicationData entry skills

Required

High School Diploma or GED (required)
Strong phone communication and data entry skills

Preferred

Previous experience in healthcare, insurance, pharmacy, or patient services (preferred)
Experience with prior authorizations or appeals (highly desired)
Knowledge of Medicare, Medicaid, or commercial insurance is a plus

Company

A-Line Staffing Solutions

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A-Line Staffing Solutions is a staffing and recruiting company specializing in pharmaceutical, medical, and IT staffing services.

Funding

Current Stage
Late Stage
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