Groundworks · 15 hours ago
Production Administrative Scheduler
Virginia Beach, VA
Full-time
Onsite
New Grad, Entry LevelGroundworks is the fastest-growing foundation solutions company in the country, and they are seeking a Production Administrative Scheduler to be the first point of contact for customers. The role involves managing customer interactions, scheduling work, and performing administrative duties to ensure smooth operations.
Building MaintenanceConstructionService Industry
Responsibilities
Must be positive and motivated with excellent communication skills
Ability to adapt quickly to changes in work strategy
Telephone Interaction with Customers
Inbound and Outbound Calls
Schedules work to be installed
Confidently makes decisions and effectively communicates with all levels of management
Performs customer follow-ups with a variety of information
Maintains Customer Information
Records and updates computer-based customer information accurately and timely
Provides necessary information to inner-company resources
Distributes information as needed for company flow
Performs administrative duties
All other duties as necessary
Qualification
Required
Typically possesses a High School Degree/GED
Must be positive and motivated with excellent communication skills
Ability to adapt quickly to changes in work strategy
Telephone Interaction with Customers
Inbound and Outbound Calls
Schedules work to be installed
Confidently makes decisions and effectively communicates with all levels of management
Performs customer follow-ups with a variety of information
Maintains Customer Information
Records and updates computer-based customer information accurately and timely
Provides necessary information to inner-company resources
Distributes information as needed for company flow
Performs administrative duties
All other duties as necessary
Preferred
Previous call center/customer service experience highly desired
Customer Focus; Customer Service
Sales mentality
Phone Skills
Excellent Oral/Verbal Communication
Excellent writing skills
People Skills; Interpersonal Savvy
Problem-Solving
Data Entry Skills
Benefits
Medical
Dental
Optical
Long/Short Term Disability
Life insurance
401(k) with a company match
Paid time off including 6 holidays
Company
Groundworks
At Groundworks, we're more than just a company; we're a national movement towards safer, more secure foundations for homes and businesses across the United States.
Founded in 2016
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Kohlberg Kravis Roberts
2023-02-01Private Equity
Leadership Team
Steve Bertolacci
Director of Data Enablement
Recent News
GlobeNewswire
2024-05-24
Company data provided by crunchbase