University of Utah · 11 hours ago
Operations Program Managers
Salt Lake City, UT
Full-time
Onsite
Mid, Senior Level
$53K/yr - $122K/yr
4+ years expThe University of Utah is seeking an Operations Program Manager for the Division of Pediatric Surgery. This role involves planning, organizing, and directing customer service, human resource, and financial management operations while ensuring quality service and care.
Higher Education
Responsibilities
Forecasts, develops and implements policies and procedures in the areas of customer service, human resources and budgetary goals and objectives that are consistent with University of Utah's policies
Markets and promotes new and existing programs and services to internal and external customers
Participates in University-wide committees to establish customer service standards and administrative plans and policies
Facilitates cooperative and collaborative community and institutional relationships
Ensures customer satisfaction by analyzing complaints, concerns and suggestions and providing appropriate follow-through
Develops departmental strategies consistent with the assigned departments continuous quality improvement program
Ensures competency of staff through the development and/or presentation of educational programs and through on going staff performance evaluations
Oversee strategic coordination and management of the division's call and clinical schedules for 14 providers across three locations, ensuring optimal coverage, operational efficiency, and high‑quality patient access
Lead monthly financial reviews by analyzing division management reports to ensure accuracy of revenue, expenditures, and fund allocations; proactively identify discrepancies and implement corrective actions
Manage, develop, and support a diverse, multidisciplinary team-including clinical, administrative, and research staff-by fostering collaboration, enhancing performance, and promoting a positive, inclusive work
Qualification
Required
1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor's degree = 4 years of directly related work experience)
Operations Program Manager, III: Requires a bachelor's (or equivalency) + 6 years or a master's (or equivalency) + 4 years of directly related work experience
Preferred
Four or more years in a supervisor/manager role
Accounting experience
Experience in a healthcare setting
Company
University of Utah
The University of Utah, located in Salt Lake City in the foothills of the Wasatch Mountains, is the flagship institution of higher learning in Utah.
10001+ employees
H1B Sponsorship
University of Utah has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (216)
2024 (189)
2023 (201)
2022 (175)
2021 (156)
2020 (174)
Funding
Current Stage
Late StageLeadership Team
Allison Nicholson
Special Assistant to CFO
Bruce Hunter
Interim Chief Innovation and Economic Engagement Officer
Recent News
National Institutes of Health (NIH)
2023-06-27
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