SNI Companies · 1 day ago
Deposit Operations Associate
Glen Allen, VA
Contract
Onsite
Entry Level
$35/hr - $37/hr
2+ years expSNI Companies has partnered with a growing company in the Greater Richmond area that is seeking a Deposit Operations Associate. This role is to support the Deposit Operations team with high-volume chargebacks and fed adjustment cases while ensuring compliance with bank operations laws and regulations.
Human ResourcesRecruitingStaffing Agency
No H1B
Hiring Manager
Leah Lacayo
Responsibilities
Ability to work effectively with minimal supervision and be a team player
Responds to inquiries relating to his or her particular area or to requests from customers and other Bank personnel within given time frames and within established policy and service level agreements
Supports other teammates within the team
Understanding assigned process and procedures as it relates to the job task
Adhere to all applicable laws and regulations governing bank operations, including compliance with the Bank’s BSA/AML Policy and Procedures
Ensure excellent service is provided to our internal partners and customers
Identifies and resolves issues within assigned function
Performs all other job duties as assigned
Provide high degree of professionalism and confidentiality in handling and having access to sensitive information
Takes accountability for entire process from receipt of work to resolution and closure. Provide recommendations on areas of opportunities
Intermediate understanding of deposit maintenance requests and the ability to apply language to system entries
Perform intermediate to advanced deposit maintenance, (demand deposits, savings, and time deposits)
Perform deposit maintenance quality assurance functions
Comply with dual control standards as required
Ensure daily production goals are met and maintain quality
Participate on assigned projects
Identify risk and escalate concerns through proper channels
Develop and maintain knowledge of bank products, services, including other lines of business
Ability to learn and adapt to changing procedures and systems
Provide quality customer service by answering incoming calls regarding a wide range of questions and inquiries
Qualification
Required
High School diploma or equivalent required
Minimum 2 years deposit servicing experience or 3 years of operations or related experience
Banking, accounting or finance experience required
Intermediate experience with MS Office Suite
High level of accuracy and great attention to detail
Excellent customer service skills
Excellent oral and written communication skills
Detail oriented and quality focused
Flexible, able to adapt to change
Ability to prioritize tasks and meet deadlines
Able to handle and prioritize multiple assignments
Experience with deposit operations processes
Company
SNI Companies
SNI Companies specializes in recruiting, staffing, and HR services.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Christen Mayo
Associate Partner
Recent News
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