Ntiva, Inc. · 10 hours ago
Project Manager
United States
Full-time
Remote
Entry, Mid Level
$55K/yr - $106K/yr
2+ years expNtiva, Inc. is a Managed Services Provider focused on growth, innovation, and teamwork. The Project Manager will lead infrastructure projects for client deployments, ensuring excellent customer service and effective communication throughout the project lifecycle.
Information ServicesInformation Technology
No H1B
Responsibilities
Provides excellent customer service to clients with excellent communication and clear expectation management
Maintain minimum billable utilization of 80%
Develop and understand project plans, schedules, deliverables, and constraints and be able to communicate them effectively
Ensures projects follow the defined plan and communicate and adjust as modifications are required
Facilitate both internal and external project related meetings and communications to initiate, plan, execute, monitor, control, and close projects
Work and communicate with all Professional Services, Sales and Support teams to drive the delivery of projects on-time and within identified budgets
Handle internal and external project escalations, bringing in management as needed
Ensures engineers are documenting time and changes and work with management in case of exceptions
Schedules engineers and admins for project tasks and confirms they are completed
Manage change order processes for when modifications to the scopes of projects are required
Work with vendors/3rd parties for scheduling as needed
Work outside regular business hours on occasion
Qualification
Required
2-4 years in Project Management experience in IT Managed Services
ConnectWise Manage, Automate, and/or other professional service automation software
Strong skills with MS Office (Excel mainly), MS Project and Smartsheet
Project Management process groups
Strong interpersonal skills to effectively communicate with clients during project deployments are required
This role involves extended periods of sitting or standing and regular use of computers and office equipment
Ability to communicate professionally, in English, both written and orally
Ability to write business correspondence and process procedures
Ability to effectively present information and respond to questions from groups of managers, clients, and the general public
Preferred
CAPM or PMP certifications
Benefits
Medical, Dental and Vision coverage for employee and family
401k + company-matched contributions 4% match on 5% contribution - no vesting period! (Employee and Company contribute after 90 days)
Group Term Life and Accidental Death and Dismemberment coverage (company provided)
Short-Term (voluntary enrollment) and Long-Term Disability coverage (company provided)
Health Savings Account (HSA) Options / PPO Options
Employee Assistance Program
Paid Time Off (PTO) + Volunteer Time Off (VTO) + 8 Paid Holidays + 3 Floating Holidays
Education Reimbursement Program
Generous Employee Referral Program - cash bonus for successful referrals!
Dynamic Recognition and Rewards
Clear Promotion and Advancement Tracks
Work with Industry-Leading Talent
Company
Ntiva, Inc.
At Ntiva, growing people (our employees, partners, and clients) is our mission.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2022-01-27Acquired
2016-10-01Private Equity
Leadership Team
Steven Freidkin
CEO
Tom Tighe
Chief Revenue Officer
Recent News
Company data provided by crunchbase