UF Information Technology (UFIT) · 15 hours ago
IT Manager – Enterprise Content Management
Gainesville, FL
Contract
Onsite
Mid, Senior Level
$110K/yr - $130K/yr
4+ years expUF Information Technology (UFIT) is currently seeking an IT Manager to join Applications, Development, and Integrations (ADI). The role involves managing the development and support of enterprise content management solutions, leading a team, and ensuring high levels of customer service and satisfaction.
Higher Education
No H1B
U.S. Citizen Only
Responsibilities
Lead and inspire direct reports and coworkers to pursue excellence while serving as a role model and mentor
Provide feedback to direct reports to help them achieve their career goals
Identify opportunities for improvement and make constructive suggestions for change to direct reports, coworkers, and leadership
Manage the team’s project portfolio
Plan and coordinate work assignments
Act as a business liaison between UFIT and the customer stakeholders to enhance and improve customer processes
Strategically align the team to the university’s goals
Develop and negotiate contractual agreements with customers and vendors
Provide expertise and guide team members and stakeholders in the requirements elicitation and design of content management solutions within all levels of complexity utilizing advanced capabilities of Hyland OnBase, including various integrations with other systems
Lead the definition of system scope and objectives based on business requirements
Provide estimates for analysis and development efforts
Ensure creation and maintenance of comprehensive technical documentation (designs, specifications, process flows, etc.)
Recommend development of new solutions or enhancement of existing solutions
Train and mentor the ECM team in OnBase capabilities and best practices for content management solutions
Ensure enforcement of coding standards, security, policies, and procedures related to development, testing, and change management for ECM solutions
Develop practical education opportunities or other appropriate means to continually advance the skills of the team
Stay abreast of IT industry and ECM best practices
Oversee the administration, configuration, security, and maintenance of the OnBase content management system
Recommend and/or establish procedures and guidelines to reduce risk and streamline development
Lead or coordinate the remediation of vulnerabilities with other teams and the vendor as needed
Develop best practices for electronic content management across the organization
Ensure adequate platform performance monitoring
Complete or oversee product and upgrade evaluations
Network with peers at other organizations to foster collaboration and continuous improvement
Serve as the project manager for most ECM development projects, including planning and communications (such as project plans, requirements documentation, design specifications, action plans, timelines, SOWs, MOUs, and progress updates); coordinating the efforts of team members, stakeholders, and other project participants; and overseeing testing, quality assurance, and deployment
Oversee the work of team members, customers, vendor support, and other UFIT staff to troubleshoot, document, and resolve highly complex issues and incidents
Ensure a high level of customer service and satisfaction is provided by the team
Qualification
Required
Master's degree and two years of relevant experience; or a bachelor's degree and four years of relevant experience. Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience, but does not negate the minimum degree requirement(s)
Preferred
Bachelor's degree in computer science, IT, information systems, computer engineering, or other relevant fields
Hyland certified in OnBase System Administration, Workflow Administration, and WorkView Administration
6+ years of experience in OnBase application development and administration (including coordination of upgrades, environment refreshes, and disk group management), plus the development, and support of complex enterprise-level applications utilizing OnBase Unity forms, workflow, WorkView, Unity scripts, REST API, and real-time and batch integrations with other applications
IT management committed to the growth and empowerment of team members as well as improving the work lives of customers. Development of robust business relationships while guiding your team to provide efficient analysis, design, development, testing, change management, and customer support services. Identifies and implements continuous improvements to internal IT processes and delivered solutions
Management of large IT projects, leading development teams, and providing OnBase customer support for complex issues. Ability to lead and coordinate resources for multiple projects at the same time. Proven track record of leading collegially and communicating effectively with both technical and non-technical staff and stakeholders. Ability to build strong strategic relationships at all levels
4+ years of experience in software development, as well as designing, developing, and supporting enterprise business applications within higher education. This includes excellent written and verbal communication skills and producing clear contractual, technical, end-user, and systems documentation
Benefits
Various leave programs based on an employee’s salary plan, including vacation, sick leave, holidays, personal leave days, and paid family leave.
Very competitive benefits package.
Company
UF Information Technology (UFIT)
UF Information Technology (UFIT) enables teaching, learning, research, and service on campus and across the region with state-of-the-art enterprise IT systems, including SEC and SUS universities the opportunity to teach using HiPerGator.
10001+ employees
Funding
Current Stage
Late StageCompany data provided by crunchbase