The City University of New York · 18 hours ago
University Financial Aid Compliance Manager, Office of Student Financial Assistance
New York, NY
Full-time
Hybrid
Mid, Senior Level
$84K/yr - $91K/yr
6+ years expThe City University of New York (CUNY) is seeking a University Financial Aid Compliance Manager to oversee compliance with financial aid regulations across its 26 colleges. This role involves providing guidance, training, and monitoring compliance with federal, state, and institutional financial aid programs, as well as managing audits and implementing policy improvements.
Higher Education
Responsibilities
Facilitate the development of financial aid compliance policies, procedures, and operational guidelines; document and communicate these standards to ensure efficient, effective, and compliant administration of federal, state, city, and institutional financial aid programs across all CUNY campuses
Manage the Return of Title IV Funds federal process and NYS Aid Programs, including TAP, Opportunity, and Federal Work-Study Programs, plus new aid and scholarships supporting specific student populations and non-degree programs
Manage ongoing efforts to ensure that federal, state, city, and institutional aid compliance rules, and the administration of aid within those rules, are documented and up to date
Supervise a team of Financial Aid Coordinators and Specialists, providing coaching, mentoring, and guidance to ensure consistent application of compliance standards across the university
Monitor and identify changes and trends in federal, state, and city student financial aid legislation, regulations, and sub-regulatory guidance; ensure that impacted areas are informed and provide guidance on accommodating these changes
Monitor federal notices of proposed rulemaking for financial aid and consumer financial protection; analyze and interpret rules and prepare impact analyses of proposed regulations
Identify potential areas of compliance vulnerability and risk with financial aid rules and regulations and oversee the development and implementation of appropriate corrective action plans to manage and mitigate risk and improve compliance practices
Conduct compliance trainings for office and campus staff members on updates and issues regarding federal, state, and city financial aid programs
Serve on the Compliance workgroup responsible for the creation of the Student Manual, reviewing impacts of legislation and regulation on financial aid programs while serving as backup for duties assigned to the unit
Perform other duties as assigned
Qualification
Required
Bachelor's degree and six years' related experience required
Experience in student financial aid and scholarship administration, with demonstrated expertise in compliance, auditing, reporting, and training
Comprehensive knowledge and understanding of federal, state, city and institutional financial aid programs, operations, regulations, and best practices
Strong knowledge of Federal and New York State financial aid policies, including Title IV, Return to Title IV (R2T4), HEERF, TAP, and other state aid programs
Experience using large-scale PeopleSoft-based financial aid processing systems and related technologies
Proven ability to analyze financial aid business processes and implement standardized best practices across a multi-campus university system
Experience supervising, coaching, and developing staff in a compliance or financial aid environment
Understanding of the critical role of financial aid in student recruitment, retention, and success as it relates to strategic enrollment goals
Excellent communication and interpersonal skills to influence colleagues and cross-functional teams; ability to interpret and convey complex procedures and eligibility rules clearly and accurately to diverse audiences
Customer-focused, proactive, flexible, and collaborative approach to working effectively with diverse members of the university community and external constituents at various levels
Detail-oriented and accurate with strong critical analysis, evaluation, problem-solving, and research skills
Strong organizational and follow-through skills to prioritize work, manage multiple competing priorities, and meet critical deadlines
Advanced proficiency using administrative and financial systems, databases, and programs, plus Microsoft Office suite (particularly Excel for data analysis) and remote/virtual meeting and collaboration tools (MS Teams, Zoom, WebEx, etc.)
Benefits
CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development.
We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off.
Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.
Company
The City University of New York
The City University of New York is the nation’s largest urban public university, a transformative engine of social mobility that is a critical component of the lifeblood of New York City.
10001+ employees
H1B Sponsorship
The City University of New York has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8)
2024 (6)
2023 (5)
2022 (5)
2021 (2)
2020 (11)
Funding
Current Stage
Late StageLeadership Team
Allison Griffin
Partnership Specialist, CUNY Service Corps
Doriane Gloria
Sr. Vice Chancellor and Chief Human Resources Officer
Recent News
Crain's New York Business
2025-09-12
2025-09-12
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2025-08-27
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