Colorado Department of Revenue · 10 hours ago
Program Assistant I - Office of Graduate Studies
Colorado School of Mines is an internationally recognized teaching and research university dedicated to meeting the resource development needs of society. The Program Assistant I will support graduate students by coordinating events, managing office operations, and providing academic support to enhance the graduate student experience.
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Responsibilities
Coordinate high-impact graduate programming, including Graduate Orientation, professional development events, the 3 Minute Thesis Competition, GRADS Conference, and other signature experiences
Plan events end-to-end, including space reservations, timelines, communications, materials, catering, staffing, and follow-up
Support biannual graduate Commencement ceremonies
Compile and distribute a monthly Graduate Student Newsletter
Identify new opportunities to strengthen graduate recruitment, enrollment, and retention
Serve as a consistent, professional presence in the OGS office and as a first point of contact for students, faculty, and staff
Maintain student records and databases
Manage and update the office website and other systems
Provide administrative and process support to the Dean, Assistant Dean, and other office staff across a range of projects and initiatives
Coordinate staff travel, expense reports, meetings, and events
Manage office needs such as orders, supplies, and equipment
Assist with hiring, onboarding, and supervising work-study students
Identify opportunities to improve workflows, documentation, and service delivery
Respond to graduate student, faculty, and staff inquiries in a prompt, courteous, and solution-oriented manner
Manage emails submitted to the grad.services@mines.edu inbox
Guide students and faculty through Graduate Catalog policies and academic processes
Process academic forms and milestones (advisor changes, committee forms, thesis defenses, leaves, withdrawals, etc.)
Collaborate with campus partners including Admissions, Registrar, Financial Aid, Academic Affairs, and academic departments
Support academic standing reviews, fellowship awards, contract preparation, and student record tracking in Banner and internal systems
Contribute flexibly to OGS priorities and initiatives that support graduate student success
Qualification
Required
Four (4) years of relevant experience in an occupation related to the work assigned to this position, including work in communications, managing and organizing information, proficiency with common office technologies (email, spreadsheets, databases, web platforms), familiarity with database management and record-keeping protocols
A combination of related education and/or relevant experience in an occupation related to the work assigned equal to four (4) years
Preferred
Experience in higher education, student services, academic administration, or program coordination
Event planning or project coordination experience
Experience working with student information systems (e.g., Banner)
Proficient in systems such as Slate, Banner, Tableau, Workday
Familiarity with Canvas, content management systems, or newsletters
Experience supervising or leading student employees
Prior relevant state service
Benefits
Medical, Dental, and Vision Insurance
Generous vacation and sick leave plus 13 paid holidays
State pension plan (PERA)
Parental Leave
Reduced cost tuition for employee and family members
Life and Disability Insurance
Professional growth and training opportunities
Access to technology and equipment
Colorado State Employee Assistance Program
Access to a world-class recreation center
Interaction with an international population and cultural events
BenefitHub state employee discount program
RTD Eco-Pass
Company
Colorado Department of Revenue
With just under 1500 employees, the Colorado Department of Revenue oversees the Division of Motor Vehicles, the Enforcement Division, the Colorado State Lottery, and the Taxation Division.