GCG · 1 day ago
Sr Field Service Engineer -GCG Automation & Factory Solutions - Southern OH
Columbus, OH
Full-time
Hybrid
Mid, Senior Level
4+ years expGCG Automation & Factory Solutions is expanding its Field Services team and is seeking a Sr Automation Field Service Engineer to support customers across the Ohio, Indiana, and Kentucky region. The role involves serving as a technical expert in automation controls, providing project support, customer engagement, and mentorship to junior team members.
Electrical & Electronic Manufacturing
Responsibilities
Troubleshoot, program, and commission automation control systems (PLCs, HMIs, motion systems, etc.)
Assist customers in selecting appropriate automation hardware and building bills of materials (BOMs)
Execute and manage multiple service projects throughout their lifecycle
Provide on-site and remote technical support, ensuring timely and high-quality service delivery
Present and promote automation solutions to customers and prospects
Conduct technical training sessions for customers and internal staff on electrical and automation products
Stay up to date on industry trends and technologies by attending technical trainings and vendor sessions
Work closely with sales, customer service, and vendor partners to ensure seamless customer experiences
Act as a mentor and technical coach to junior team members, helping them grow their skills
Contribute to knowledge-sharing across the service team and support the standardization of best practices
Qualification
Required
Associate's degree in Engineering (Electrical or Electrical Engineering Technology), a technical degree, or equivalent industry experience
4 years of industry experience working with automation controls and electrical components
Strong knowledge of automation systems, component selection, and programming
Proficiency with vendor configuration tools for product sizing and selection
Ability to present technical concepts clearly to both technical and non-technical audiences
Positive attitude, strong math and computer skills, and a goal-oriented mindset
Preferred
Bachelor's degree in Electrical, Mechanical, or Industrial Engineering or equivalent 4-year post-secondary education
5+ years of experience including customer-facing support of PLCs, motion control, sensors, safety devices, and fluid power systems
Knowledge of motion systems, trigonometry, calculus, and technical writing
Background in working with electrical distributors, engineers, and industrial clients is highly desirable
Benefits
Comprehensive Health Coverage: Multiple medical plan options (CDHP and PPO) to get you the coverage you need
Robust Financial Security: Company-paid life and disability insurance, 401(k) with company match, plus options for supplemental critical illness, accident, and hospital indemnity plans
Generous Time Off: PTO plan with paid holidays, paid parental leave, and paid compassionate care leave to support personal well-being and family needs
Wellness & Support Programs: Employee Assistance Program (EAP), wellness incentives, and telehealth access
Extras That Matter: Dental and vision plans, FSAs/HSAs with company contributions, pet insurance, legal services, and ID theft protection for peace of mind
Company
GCG
GCG is a global provider of wire, cable, and connectivity products, as well as customized solutions for automated factories, serving diverse sectors including Communications, OEM, Data Centers, Renewable Energy and more.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Steve Maucieri
Chief Executive Officer
Michael Milligan
Chief Financial Officer
Recent News
2025-03-04
Company data provided by crunchbase