Lakeside · 5 days ago
Seasonal Cottage Rentals Assistant
43440, OH, US
Full-time
Onsite
New Grad, Entry Level
$15/hr - $15/hrLakeside is seeking a Seasonal Cottage Rentals Assistant to support the daily operations of their cottage rentals during the active rental season. This role involves providing guest support, ensuring property readiness, and assisting with administrative tasks.
ManufacturingMarketingPharmaceutical
Responsibilities
Answer incoming phone calls and provide friendly, professional assistance to renters and cottage owners
Respond to basic guest questions regarding check-in and check-out, cottage access, and general Lakeside information
Communicate guest needs or concerns to the Cottage Rentals Manager as appropriate
Conduct cottage walk-throughs after cleaning services have been completed and following guest check-out at 10:00 AM, prior to new renter arrival at 4:00 PM. This role does not include cleaning duties
Confirm cottages are cleaned, staged, and guest-ready. Check for visible issues such as missed trash, maintenance concerns, damages, or missing items
Document and report any concerns promptly to the Cottage Rentals Manager for follow-up
Respond to minor guest service requests, including replacing light bulbs, assisting with basic Wi-Fi troubleshooting, and addressing simple comfort or access issues
Coordinate with maintenance or management when issues require additional support
Safely operate Lakeside golf carts for travel between cottages and community locations
Transport materials, keys, or documents as needed
Scan and organize documents when requested
Assist with filing, record-keeping, and light office tasks
Support special projects as assigned during peak season
Qualification
Required
Valid driver's license and comfort operating golf carts
Strong customer service and communication skills
Ability to problem-solve and remain calm when assisting guests
Comfortable working independently and as part of a small team
Basic computer skills, including scanning and email
Ability to walk, stand, and move between cottages throughout the day
Company
Lakeside
Lakeside manufactures and markets anti-infective medications.
Founded in 1950
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase