UNICO Group · 17 hours ago
Account Administrator - Telecommunications Division
Lincoln, NE
Full-time
Onsite
Entry Level
1+ years expUNICO Group is a company focused on providing excellent customer service in the telecommunications sector. The Account Administrator will support Account Managers through various tasks and maintain accurate records while ensuring effective communication between clients and the team.
FinanceFinancial Services
Responsibilities
Assist Account Managers and Advisors with the facilitation of day-to-day tasks and special projects
Assist Account Managers and Advisors with online rating platforms
Support team members in timely handling of phone and email communications during periods of team member absences and busy work periods
Partner with insurance carriers to ensure accuracy of coverage throughout the year
Stay knowledgeable about carrier changes, industry developments and attend applicable carrier meetings
Support the marketing process by compiling documents, collecting data, and preparing continuation documents
Maintain thorough, accurate, and up-to-date records in our Agency Management System
Work closely with the team to maintain a continuous knowledge of client accounts to identify potential issues and/or opportunities
Provide regular two-way communication between the client and team, to provide strong team representation and set proper client expectations
Provide feedback on Service Center performance for Operations Director to continuously improve our position for the customer's experience
Qualification
Required
High school diploma or GED required
Willingness and ability to obtain P&C insurance license within 90 days of employment
Demonstrate exceptional communication skills, both verbal and written
Manage numerous projects simultaneously while paying strict attention to detail
Stay organized and reprioritize tasks in an ever-changing environment
Exhibit excellent customer service skills complimented by a desire to problem solve
Aspire to be independently resourceful, but not afraid to ask questions within our supportive team environment
Utilize time management skills with the ability to remain focused on deadlines
Understand insurance documents to administer policies in different systems
Proficient in Microsoft Excel, Power Point and Outlook and variety of other software, systems, and programs, with the ability to learn new software applications
Detail-Oriented
Preferred
Bachelor's or associate degree preferred
One year of experience in a service role or professional setting preferred
Company
UNICO Group
UNICO Group is an insurance company offering insurance and financial solutions.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
N
Neal Lyons
CFO
Recent News
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