Carmel Realty Company · 21 hours ago
Estate Services Coordinator
Carmel, CA
Full-time
Onsite
Entry Level
1+ years expCarmel Realty Company is a premier luxury brokerage and property management company located in downtown Carmel, known for its impeccable reputation and award-winning service. They are seeking a full-time Estate Services Coordinator to manage the client experience for homeowners and guests, ensuring exceptional service and coordination of property management tasks.
Real Estate
Hiring Manager
Tarah Ramsey
Responsibilities
Conduct property inspections, collaborate on projects, maintenance initiatives and facilitate clear timely communication with resolution
Deliver exceptional customer service with keen attention to detail and follow-through
Provide personalized concierge services across all departments, including errands, and appointment scheduling with guidance from the team
Support division teams with administrative tasks and special projects
Coordinate and oversee vendor access, attend appointments and ensure quality standards
Maintain organized property records, inspection notes, and service documentation
Manage sensitive homeowner and guest information with discretion and confidentiality
Support onboarding and orientation for new homeowners, guests, or service providers
Maintain flexibility for occasional evening and weekend availability
Adapt to new projects and responsibilities as needed
Possess knowledge of home maintenance and troubleshooting (preferred, willing to train)
Qualification
Required
Outgoing, dedicated, and committed to delivering exceptional customer service
Experience working with high-end clientele, with a strong understanding of confidentiality and discretion
Basic understanding of property management principles
Ability to multitask, prioritize, and stay highly organized in a fast-paced, dynamic environment
Strong computer skills, including proficiency in Microsoft Outlook, Word, and Excel
Forward-thinking and proactive in identifying and resolving issues
Excellent verbal and written communication skills
1 year or more of customer service experience in hospitality or concierge type of work, project collaboration, maintenance or similar areas of expertise
Provide your own reliable vehicle with mileage reimbursement for work travel
Preferred
Possess knowledge of home maintenance and troubleshooting (preferred, willing to train)
Benefits
Mileage reimbursement for work travel
Company
Carmel Realty Company
About Carmel Realty: Established in 1913, Carmel Realty Company is the oldest real estate firm on the Monterey Peninsula.
Founded in 1913Carmel By The Sea, California, USA
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Dan Lynch
President and CEO
Company data provided by crunchbase