Tennessee Technological University · 1 week ago
Academic Program Management Specialist III
1 Williams L Jones Dr, Cookeville, TN, 38505, US
Full-time
Onsite
Mid, Senior Level
4+ years expTennessee Technological University is seeking an Academic Program Management Specialist III to manage graduate admissions processes. The role involves ensuring applicant qualifications, managing admissions workflows, and providing technical expertise in admissions software applications.
EducationHigher EducationUniversities
Responsibilities
Ensures that all applicant admissions applications are complete and meet the requirements as defined by the College of Graduate Studies, the University and the degree program
Upon review, Coordinator will communicate with the applicant in the event of missing requirements and resolve any complex issues
Coordinator will make admissions decisions as determined by the department and will notify applicant of decision
Coordinator will prepare application and documentation for departmental review
Will finalize that all requirements are met and will notify departments of review process
Coordinator will communicate department decision to applicant
Will provide official university communication of admissions decisions to applicant
Ensures that Banner is correctly coded for student enrollment including admissions decision, entry term, residency, and programming
Ensures university admissions application software is programmed correctly
Ensures that all documentation is correctly saved in BDM system by processors
Answers complex admissions questions
Oversees the graduate admissions and application workflow for colleges within the university including engineering, nursing, business, and arts & sciences
Provides technical expertise in managing multiple software applications including, Banner, BDM, Argos, Ellucian Saas and other systems
Evaluates applications for admission, following university guidelines and requirements as needed
Works closely with departments to ensure all criteria is met for admissibility, provides departments with student applications and documentation, coordinates admissions decisions from department to applicant
Assists in resolving issues, both in systems, and in applicant issues
Coordinates change of major, change of admission term, and readmission applications
Trains other admissions personnel
Primary contact and collaborator for Banner and Ellucian Saas with EM admissions, TTU ITS, and Banner technical support
Supports colleges in their marketing efforts including CRM and Com Plan management
Qualification
Required
Bachelor's degree from an accredited institution in administration or related field with at least four years of related professional experience
associate's degree/two years of college from an accredited institution with at least six years of related professional experience
high school diploma/equivalent with at least eight years of related professional experience
Excellent communication skills and interpersonal skills are needed to be successful in communicating with the various levels of faculty, staff and administrators
Preferred
Experience in higher education
Customer Service Experience
Experience and training using Excel is also a must for this position
Experience in undergraduate or graduate admissions environments is preferred
Knowledge of Banner and Excel
Slate and Degree Works experience
Benefits
Accumulation of two vacation days per month
One sick leave day per month
Thirteen University holidays
Medical and life insurance (shared cost with the university)
Retirement
Optional 401k
Educational benefits
Company
Tennessee Technological University
Tennessee Technological University is a comprehensive university that offers more than 40 bachelor's degree and 20 graduate degree programs.
1001-5000 employees
H1B Sponsorship
Tennessee Technological University has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (16)
2024 (6)
2023 (14)
2022 (11)
2021 (3)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
$4.87MKey Investors
US Department of Energy
2024-10-31Grant· $4.87M
Leadership Team
Karen Lykins
Chief Communication Officer
Recent News
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