E-Commerce Warehouse Customer Service jobs in United States
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Mueller Yurgae Associates · 3 weeks ago

E-Commerce Warehouse Customer Service

Mueller Yurgae Associates is seeking a dedicated E-Commerce Warehouse Customer Service representative. The role involves accurately picking and packing items, handling customer interactions, and managing shipping-related complaints.

Food and Beverage

Responsibilities

Interacts with customers via telephone, email, online chat, or in person to provide support and information on products or services
Fields customer questions and complaints; when the issue is beyond the representative’s knowledge, forwards to other appropriate staff
Picks and packs orders for shipment
Handles complaints related to shipments; notifies supervisor of any shipping or receiving issues
Performs other related duties as assigned

Qualification

Customer service experienceProficient computer skillsThoroughnessCommunication skillsActive listeningTime managementInitiative

Required

Excellent communication skills including active listening
Proficient computer skills with the ability to learn new software
High school diploma or equivalent
Customer service experience required

Company

Mueller Yurgae Associates

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Mueller Yurgae Associates is a regional independent food broker in the CPG industry headquartered in Grimes, Iowa.

Funding

Current Stage
Growth Stage

Leadership Team

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Justin Heidenreich
Partner
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Company data provided by crunchbase