University of Houston · 15 hours ago
Program Manager 1 - Front Office Manager
Houston, TX
Full-time
Onsite
New Grad, Entry Level
$43K/yr - $49K/yr
0+ years expThe University of Houston is seeking a Program Manager 1 for its Management Department. This role involves managing day-to-day operations of a university program, supervising staff, and ensuring high-quality customer service at the Bauer College of Business front desk.
E-LearningEducationUniversities
Responsibilities
Plans and develops procedures for administering a small or medium-sized department or program
Oversees program expenditures and ensures adherence to budget
Provides guidance to subordinate staff and evaluates performance
May prepare or participate in the creation of abstracts, research reports, funding proposals, operations and procedure manuals, and other written material and documentation
Reviews reports of budgets and activities
Prepares ad hoc reports as needed
May administer grants and grant-related related communications, scholarships and other operations
Develops, implements and maintains appropriate policies and procedures
May serve as property custodian for the department
Performs other job-related duties as assigned
Oversee office front desk, departmental suites, and work room operations
Revamping office appearance to modern appearances including during holidays
Train, supervise, and evaluate the work of student employees, this includes reviewing resumes and aid in scheduling interviews
Provide training to student employees in details of work
Prepare student employees schedules
Communicate effectively with all personnel and provide them with excellent customer service
Receives, responds and resolves customer inquiries and complaints by conducting thorough research of the situation and providing effective resolutions
Assist in-person visitors and phone by providing general information or informing them of other contacts within the college and/or university that may assist them
Oversee/handle daily mail and distribution in the mailroom and notify appropriate recipients
Ensure work room is fully stocked and well organized
Process office supplies requests - order and purchase
Assist in Department event preparation such as Brown Bag event, etc
Process vouchers for payment
Create requisitions
Process Travel reimbursement and ensure UH travel policies are followed by department personnel
Submit FIXIT work orders
Serve as the Property Custodian with annual inventory
Proactively identify process improvement opportunities
Qualification
Required
Manages the day-to-day operations of a small or medium-sized university program or department
May supervise staff employees, student workers, programs or processes
Plans and develops procedures for administering a small or medium-sized department or program
Oversees program expenditures and ensures adherence to budget
Provides guidance to subordinate staff and evaluates performance
May prepare or participate in the creation of abstracts, research reports, funding proposals, operations and procedure manuals, and other written material and documentation
Reviews reports of budgets and activities
Prepares ad hoc reports as needed
May administer grants and grant-related related communications, scholarships and other operations
Develops, implements and maintains appropriate policies and procedures
May serve as property custodian for the department
Performs other job-related duties as assigned
Ability to work independently as well as part of a team
Work well under pressure
Consistently meet deadlines
Manage multiple projects while remaining flexible and positive
Exceptional organizational skills and attention to detail
Effectively communicate with all levels of management and fellow employees
Manage multiple employer relationships
Oversee office front desk, departmental suites, and work room operations
Revamping office appearance to modern appearances including during holidays
Train, supervise, and evaluate the work of student employees
Provide training to student employees in details of work
Prepare student employees schedules
Communicate effectively with all personnel and provide them with excellent customer service
Receives, responds and resolves customer inquiries and complaints by conducting thorough research of the situation and providing effective resolutions
Assist in-person visitors and phone by providing general information or informing them of other contacts within the college and/or university that may assist them
Oversee/handle daily mail and distribution in the mailroom and notify appropriate recipients
Ensure work room is fully stocked and well organized
Process office supplies requests - order and purchase
Assist in Department event preparation such as Brown Bag event, etc
Process vouchers for payment
Create requisitions
Process Travel reimbursement and ensure UH travel policies are followed by department personnel
Submit FIXIT work orders
Serve as the Property Custodian with annual inventory
Proactively identify process improvement opportunities
Education: Requires a thorough understanding of both theoretical and practical aspects of an analytical, technical or professional discipline; or the basic knowledge of more than one professional discipline
Knowledge of the discipline is normally obtained through a formal, directly job-related 4 year degree from a college or university or an equivalent in-depth specialized training program that is directly related to the type of work being performed
Experience: No experience required
Preferred
Candidates who are detailed oriented
Experience with PeopleSoft Finance and university financials: including but not limited to vouchers
Experience in higher education
Demonstrates a warm, approachable, and professional demeanor when interacting with students, guests, and colleagues and serving as a friendly first point of contact
Company
University of Houston
The doctoral degree-granting and largest university of the University of Houston system.
5001-10000 employees
H1B Sponsorship
University of Houston has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (107)
2024 (76)
2023 (80)
2022 (42)
Funding
Current Stage
Late StageTotal Funding
$9.3MKey Investors
National Institute for Innovation in Manufacturing BiopharmaceuticalsUS Department of EnergyCancer Prevention and Research Institute of Texas
2024-04-09Grant
2023-10-05Grant· $2M
2018-09-19Grant· $4M
Leadership Team
Arthur Conklin
Professor Emeritus
Brené Brown
Huffington Endowed Chair + Research Professor
Recent News
2025-12-04
2025-10-25
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