Harmony Health Group · 23 hours ago
Receptionist
Stuart, FL
Full-time
Onsite
Entry Level
1+ years expHarmony Health Group is seeking a Receptionist to manage the telephone system and facilitate communication within the program. The role involves answering calls, directing messages, and maintaining the cleanliness of the lobby area while ensuring patient confidentiality.
Mental Health Care
Responsibilities
Answers telephone courteously and efficiently and direct calls, as requested
Takes messages accurately and routes them as designated
Acts as a center of communication for program, facilitating the flow of information from outside and within
Receives visitors and ensures that they are appropriately accommodated
Protects the confidentiality of patients and the privacy of staff
Uses computer to type correspondence, reports and other items as requested, ensuring that typing is accurate including but not limited to notes on patient care and environmental issues
Maintains assignment boards, bulletin boards and other communication sources
Maintains supplies of administrative and clinical forms, ensuring that copies of forms are neat and up to date
Maintains medical record storage areas and ensures the security of records
Provides medical record information to agencies and individuals requesting it, ensuring that the request is accompanied by a valid release of information signed by the patient
Obtains information from referring agencies and others who have worked with the patients as requested by clinical staff
Breaks down medical record charts after patient is discharged, ensuring that records are complete before placing them in storage
Relates to patients and staff in a friendly, helpful manner
Addresses problems noted by supervisor and demonstrates willingness to accept responsibility
Protect the privacy of all patient information in accordance with facility privacy policies, procedures and practices, as required by federal and state law, and in accordance with general principle of professionalism as a health care provider
Performs other duties assigned
Qualification
Required
Interpersonal skills
Answer calls
Greet guests and clients
Understanding of Microsoft Office Suite
High School Diploma or GED
1 year of customer service experience
Company
Harmony Health Group
Harmony Recovery Group was founded in 2015 with the goal of providing a safe and therapeutic environment for individuals who struggle with substance use disorders.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase