Cherokee Nation · 1 week ago
Salesforce Program Manager
United States
Full-time
Remote
Senior Level, Lead/Staff
$160K/yr - $200K/yr
11+ years expHESFP LLC is seeking a highly experienced and skilled Salesforce Program Manager to lead and oversee the successful implementation and management of an enterprise Salesforce program. The Salesforce Program Manager will be responsible for driving program strategy, managing stakeholders, and ensuring the delivery of high-quality solutions that align with business objectives.
CommunitiesGovernmentService Industry
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Lead the planning, execution, and delivery of a complex Salesforce program, ensuring it is completed on time, within budget, and meets business requirements
Define program scope, goals, and deliverables, and establish project plans, timelines, and milestones
Collaborate with key stakeholders, including business leaders, executives, and technical teams, to gather requirements, align program objectives, and manage expectations
Develop and maintain program documentation, including project charters, status reports, and risk management plans
Manage and coordinate cross-functional teams, including developers, administrators, and business analysts, to ensure effective collaboration and resource allocation
Monitor program progress, identify and mitigate risks, and resolve issues to ensure successful delivery
Track and report on program metrics, providing regular updates to stakeholders and senior management
Serve as the primary point of contact for program-related communication, facilitating effective and transparent communication across all stakeholders
Stay current with Salesforce best practices, industry trends, and new features, assessing their potential impact on program objectives and making recommendations accordingly
Provide leadership, mentorship, and guidance to project teams, fostering a collaborative and results-oriented work environment
Drive continuous improvement initiatives, identifying opportunities to optimize processes, increase efficiency, and enhance program delivery
Performs other job-related duties as assigned
Qualification
Required
Must be a U.S. Citizen
Must have the ability to obtain and maintain a Public Trust clearance if needed
Bachelor's degree in Computer Science, Business Administration, or a related field
Minimum of eleven (11) years of general work experience
Minimum of five (5) years experience leading enterprise Salesforce projects and IT Management experience, focusing on Agile projects and PMP or equivalent certification
Will have at least two (2) years of specialized experience in leading IT DevSecOps projects managing over 15 people on multiple Agile teams
Will have > (3) years of experience in business process analysis and change management
Strong background in Salesforce platform capabilities, including Sales Cloud, Service Cloud, and Community Cloud, and a solid understanding of Salesforce best practices and industry standards
Proven track record of successfully managing and delivering complex Salesforce programs on time and within budget
Extensive experience in project management methodologies, tools, and techniques, with the ability to effectively plan, execute, and control projects
Excellent leadership and communication skills, with the ability to influence and motivate teams, build relationships, and effectively communicate with stakeholders at all levels
Strong analytical and problem-solving skills, with the ability to think strategically and make sound decisions in complex situations
Experience working in Agile or Scrum methodologies is required
Must reside in the Washington DC metropolitan area
Must pass pre-employment qualifications of Cherokee Federal
Preferred
A Master's degree is preferred
Preferred public sector experience or multiple Salesforce project implementation experience
Salesforce certifications (e.g., Salesforce Administrator, Salesforce Certified Sales Cloud Consultant) are highly desirable
Maintain Salesforce certifications; Seek to earn additional certifications for Salesforce
Benefits
Medical
Dental
Vision
401K
Other possible benefits as provided
Company
Cherokee Nation
Cherokee Nation is a tribal community in the United States.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$27.37MKey Investors
U.S. Department of Health & Human ServicesU.S. Department of TransportationU.S. Environmental Protection Agency
2025-06-11Grant· $1.27M
2025-01-13Grant· $10.7M
2023-10-23Grant· $0.07M
Leadership Team
Cassie Osburn
Manager Healthcare Office I CNOHC Dental
Erika Warner
HR Business Partner
Recent News
The Journal Record
2025-12-24
Talk Business & Politics
2025-12-21
Government Technology US
2025-11-25
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