Caterpillar Inc. · 1 month ago
Technical Sales Support Engineer – Power Systems
Irving, TX
Full-time
Onsite
Mid Level
$111K/yr - $166K/yrCaterpillar Inc. is a global leader in power systems and sustainable solutions, and they are seeking a Technical Sales Support Engineer to join their Electric Power Division. This role involves providing technical support for generator systems, engaging with customers and dealers, and designing integrated solutions to meet client needs.
ConstructionMachinery ManufacturingManufacturingMechanical Engineering
No H1B
Responsibilities
Provide front-line technical support to dealers and sales teams for packaged generator set products (LV & MV)
Lead product sizing, selection, and application engineering for generator systems
Develop technical proposals and respond to RFPs and tenders
Conduct product demonstrations and presentations to customers and consultants
Understand customer requirements and recommend tailored solutions
Respond to dealer inquiries on Electric Power products, from basic to complex
Develop quotations for custom solutions beyond standard offerings
Provide project-specific technical guidance and interface with core engineering teams
Interpret tender specifications and coordinate with engineering to produce submittal documents
Build and maintain strong relationships with dealers, consultants, etc
Act as a liaison between sales, engineering, and product development teams
Provide Pre-Sales technical consultation to dealers and consultants, ensuring alignment with project requirements
Collaborate with sales teams to understand customer needs and propose tailored solutions
Support business development efforts by identifying opportunities and technical differentiators
Design single-line diagrams, network layouts, and interconnection wiring for generator and switchgear systems
Integrate third party controllers such as DSE, DEIF, ComAp, etc.and develop control systems
Support remote monitoring systems using Modbus RS485/TCPIP protocols
Develop technical documentation, training materials, and reference white papers
Deliver product application training to internal teams and external stakeholders
Qualification
Required
Bachelor's degree in electrical or mechanical engineering
Extensive experience and knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions
Working knowledge of techniques, roles, and responsibilities in providing technical or business guidance to clients, both internal and external; ability to apply consulting knowledge appropriately
Extensive experience and understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors
Working knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations
Working knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers
Extensive experience and knowledge of a given technology and various application methods; ability to develop and provide solutions to significant technical challenges
Experience within power systems, generator applications or related required
Technical knowledge of genset controllers, synchronization, paralleling schemes, and electrical system architecture
Preferred
Prior field experience with customers, dealers, or distributors
Experience in managing compliance, industry trends, and regulatory changes
Prior experience in turnkey project execution, including site testing, commissioning, and aftermarket service
Benefits
Medical, dental, and vision benefits
Paid time off plan (Vacation, Holidays, Volunteer, etc.)
401(k) savings plans
Health Savings Account (HSA)
Flexible Spending Accounts (FSAs)
Health Lifestyle Programs
Employee Assistance Program
Voluntary Benefits and Employee Discounts
Career Development
Incentive bonus
Disability benefits
Life Insurance
Parental leave
Adoption benefits
Tuition Reimbursement
These benefits also apply to part-time employees
Company
Caterpillar Inc.
For 100 years, we’ve been helping customers build a better, more sustainable world.
Founded in 1925
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$3.51BKey Investors
US Department of EnergyAdvanced Propulsion Centre UK
2025-08-28Post Ipo Debt· $3.5B
2024-10-31Grant· $5.04M
2019-06-23Grant
Leadership Team
George Moubayed
Chief Sustainability and Strategy Officer / Senior Vice President Enterprise Strategy Division
E
Eric Sporre
Vice President & Global Chief Information Security Officer (CISO)
Recent News
2026-01-22
Company data provided by crunchbase