Tarrant County · 3 days ago
CUSTOMER SERVICE CLERK - County Clerk's Office
Tarrant County, TX
Full-time
Onsite
Entry Level
1+ years expTarrant County is seeking a Customer Service Clerk for their County Clerk's Office to provide efficient and courteous service to customers via various communication channels. The role involves assisting customers with inquiries, managing documents, and handling financial transactions.
CommunitiesGovernmentHealth CareLaw EnforcementPublic Safety
Responsibilities
Provides assistance to customers in person, by telephone, mail, electronically, and through online LiveChat
Utilizes the County Clerk’s website, departmental records management system, and public portals to respond to routine requests for information and refer more complex requests to appropriate staff member
Accepts LifeChat inquiries, forwarding messages to the appropriate department if unable to provide answers
Receives and distributes incoming certified and regular mail and prepares outgoing mail
Intakes, file-marks, and distributes documents and ensures documents reach the proper destination
Scans, indexes, and assists with general file maintenance and other tasks as assigned by management. Conducts routine filing
Responsible for cash drawer and collection of fees. Issues and prepares receipt for copies and other customer requests
Verifies and prepares end-of-day deposit and balances monies received
Performs all other duties as assigned
Qualification
Required
High school diploma or equivalent
One (1) full-time year of clerical work experience
Must demonstrate proficiency with keyboarding
Familiar with Microsoft Office
Ability to work with numeric filing systems
Must be bondable
Benefits
Superior health, retirement, and insurance benefits
Company
Tarrant County
Tarrant County is a government administered community that ensures public health, safety, employment, and law enforcement services.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Russell Scott
Deputy Chief Information Officer
Recent News
Dallas Business Journal
2025-03-16
Dallas Business Journal
2025-03-16
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