Macy's · 10 hours ago
VP, Colleague Communications
New York, NY
Full-time
Onsite
Director/Executive
15+ years expMacy's is a storied company that has been part of America's history for over 160 years. The Vice President, Colleague Communications will lead the colleague communications team, aligning strategies with the company's transformation and culture reset agenda while fostering collaboration across various departments.
Consumer GoodsFashionRetail
Responsibilities
Lead and develop the colleague communications team, with a focus on messaging, content development, channel management and adoption, and executive communications while providing strategic direction, resource allocation, performance management, and talent development
Execute communications strategies that advance the adoption of new ways of working, cultural ambitions and company values as an embedded member of a HR leadership team
Define and execute an enterprise-wide internal communications strategy aligned with the company’s Bold New Chapter growth strategy, performance goals, and strategic priorities
Collaborate with HR, Operations, Stores, Merchants, Marketing, Legal, and Leadership to ensure messaging is consistent, timely, relevant, and aligned for all internal audiences, including stores, field, and corporate teams
Establish ROI measurements by building dashboards, tracking engagement, and measuring the impact of internal communications on the business through reporting
Ensure seamless integration between colleague communications and external brand communications, enabling colleagues to act as ambassadors and aligning messaging both inside-out and outside-in
Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities
In addition to the essential duties mentioned above, other duties may be assigned
Qualification
Required
Candidates with a bachelor's degree or equivalent work experience in a related field are encouraged to apply
15 plus years of experience in corporate communications or change management, working for a large, complex, multi-channel organization
Senior leaders with deep change, transformation, or HR backgrounds with demonstrated communications skills and leadership are encouraged to apply
Regularly required to sit, talk, hear; use hands/fingers to touch, handle, and feel
Occasionally required to move about the workplace and reach with hands and arms
Requires close vision
Able to work a flexible schedule based on department and company needs
Strategic Communication Leadership – Ability to define and execute enterprise-wide internal communications strategies that align with business priorities, transformation initiatives, and culture objectives
Team Leadership & Talent Development – Skilled in leading, mentoring, and developing a high-performing communications team, including resource allocation, performance management, and succession planning
Cross-Functional Collaboration – Ability to partner effectively with HR, Operations, Stores, Merchants, Marketing, Tech, Legal, and senior leadership to ensure consistent and aligned messaging across all audiences
Change Management & Culture Influence – Expertise in supporting culture change, colleague engagement, leadership communications, and embedding new behaviors and ways of working across the organization
Analytics & Measurement – Skilled in establishing metrics, building dashboards, tracking engagement, and measuring the impact of communications on business and people outcomes
Integration & Brand Alignment – Ability to ensure internal communications align with external brand messaging, enabling colleagues to act as ambassadors and maintaining consistency inside-out and outside-in
Executive Advisory & Influence – Ability to advise senior leaders on communications strategies, providing guidance to influence organizational priorities and business outcomes
Crisis & Risk Communications – Ability to lead communications strategy during high-stakes situations, mitigating reputational risk and maintaining stakeholder confidence
Digital & Multi-Channel Expertise – Ability to leverage digital, social, and traditional channels effectively to reach diverse internal audiences with timely, relevant messaging
Innovation & Thought Leadership – Ability to anticipate emerging communication trends, technologies, and practices, and integrate them into enterprise communication strategy
Stakeholder Management & Collaboration – Ability to build strong, trusted relationships with internal and external partners, balancing competing priorities and aligning messaging across functions
Benefits
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice
Tuition reimbursement
Company
Macy's
Macy's is America’s store for life. The largest retail brand of Macy's, Inc.
10001+ employees
H1B Sponsorship
Macy's has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (1)
2022 (10)
2021 (26)
2020 (37)
Funding
Current Stage
Late StageLeadership Team
Bobby Amirshahi
Senior Vice President, Corporate Communications + Public Affairs
Michael Krans
VP of media network
Recent News
2026-01-23
2026-01-17
2026-01-17
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